I have a problem with the 2.4G wireless on my Billion 7800DXL turning itself off. So far, I have had it for 6 days and the wireless has turned itself off 4 times. The light on the front of the box stays on but none of the wireless devices I have can see a signal. To get it working again, I have to log into the Wireless 2.4G/Basic configuration page and click on the "Apply" button.
I have raised a support ticket with Billion, but I'm wondering whether anyone else has had this issue.
The only changes I made on the wireless side after running the quick start wizard were to change the SSID and disable the 5G wireless. The schedule control for the 2.4G wireless is set to always on. Firmware is the latest version (2.32b).
Any help/comments would be appreciated. Aside from this issue, I like the router and would like to keep it.
7800DXL wireless turning itself off
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Re: 7800DXL wireless turning itself off
We have replied to your ticket, try the suggested change and drop us a reply on our esupport ticket.gordonm wrote:I have a problem with the 2.4G wireless on my Billion 7800DXL turning itself off. So far, I have had it for 6 days and the wireless has turned itself off 4 times. The light on the front of the box stays on but none of the wireless devices I have can see a signal. To get it working again, I have to log into the Wireless 2.4G/Basic configuration page and click on the "Apply" button.
I have raised a support ticket with Billion, but I'm wondering whether anyone else has had this issue.
The only changes I made on the wireless side after running the quick start wizard were to change the SSID and disable the 5G wireless. The schedule control for the 2.4G wireless is set to always on. Firmware is the latest version (2.32b).
Any help/comments would be appreciated. Aside from this issue, I like the router and would like to keep it.
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- Joined: Sat Aug 24, 2013 7:44 pm
Re: 7800DXL wireless turning itself off
Issue resolved by Billion technical support.
Thanks.
Thanks.
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- Joined: Sat Aug 17, 2013 10:09 am
Re: 7800DXL wireless turning itself off
Care to share the resolution to the problem?
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- Posts: 4
- Joined: Sat Aug 24, 2013 7:44 pm
Re: 7800DXL wireless turning itself off
Switch the wireless bandwidth to 20MHz.
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- Joined: Fri Oct 18, 2013 8:08 am
Re: 7800DXL wireless turning itself off
I have been experiencing the same problem in that the wireless signal was intermittent and would only work briefly. This affected all devices. I changed the wireless bandwidth to 20 MHZ as suggested here and problem solved, so thanks 
