uPnP Problem with 7800DXL

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NigelS
Posts: 28
Joined: Mon Sep 05, 2011 8:59 am

uPnP Problem with 7800DXL

Post by NigelS »

Are there any known problems with the uPnP implementation in the current f/w on the 7800DXL?

I am having issues with Plex Media Server running on my QNAP NAS Storage device (TS-469 Pro). The Plex Media server negotiates a uPnP connection port from the Billion router in order to allow incoming connections from across the Internet. This works fine for a period of time 1-2 weeks, but ultimately it stops working and the Plex Media Server says there is a problem connecting to the router port. The only way to fix it, is to Disable UPnP on the Billion Router, and then Re-Enable it again. The Plex Media Server will then negotiate a new router connection port, which is successful. Until the whole cycle starts again.

Any ideas what is wrong? I can work round the problem by setting up a manual connection port and port forwarding in the router, but the UPnP route seems the easier way to go.

Thanks
NigelS
billion_fan
Posts: 5398
Joined: Tue Jul 19, 2011 4:30 pm

Re: uPnP Problem with 7800DXL

Post by billion_fan »

NigelS wrote:Are there any known problems with the uPnP implementation in the current f/w on the 7800DXL?

I am having issues with Plex Media Server running on my QNAP NAS Storage device (TS-469 Pro). The Plex Media server negotiates a uPnP connection port from the Billion router in order to allow incoming connections from across the Internet. This works fine for a period of time 1-2 weeks, but ultimately it stops working and the Plex Media Server says there is a problem connecting to the router port. The only way to fix it, is to Disable UPnP on the Billion Router, and then Re-Enable it again. The Plex Media Server will then negotiate a new router connection port, which is successful. Until the whole cycle starts again.

Any ideas what is wrong? I can work round the problem by setting up a manual connection port and port forwarding in the router, but the UPnP route seems the easier way to go.

Thanks
NigelS
This is strange, I may need a copy of your system log once the issue has occured, capture the logs twice, once when the issue has occured and then (still while the issue has occured) once you have disconnected the NAS device and reconnected the device to the router.
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