Samsung Chromebook and 7800N

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mzanker
Posts: 7
Joined: Fri Feb 22, 2013 11:20 am

Samsung Chromebook and 7800N

Post by mzanker »

Is anybody using the new Samsung Chromebook with a 7800N? If I set wireless security to WPA/WPA2-PSK and AES, the Chromebook connects with a good wireless signal but no network traffic flows. If I change AES to TKIP it works fine.

This is actually the opposite of what Google says - they say that it can have problems with TKIP and that AES should be used. I would prefer to use AES for maximum security (everything other device I have works fine with AES). Google support say that the 7800N is to blame (well, they would wouldn't they :D).

Anybody found a way to use AES?

Thanks...
billion_fan
Posts: 5398
Joined: Tue Jul 19, 2011 4:30 pm

Re: Samsung Chromebook and 7800N

Post by billion_fan »

mzanker wrote:Is anybody using the new Samsung Chromebook with a 7800N? If I set wireless security to WPA/WPA2-PSK and AES, the Chromebook connects with a good wireless signal but no network traffic flows. If I change AES to TKIP it works fine.

This is actually the opposite of what Google says - they say that it can have problems with TKIP and that AES should be used. I would prefer to use AES for maximum security (everything other device I have works fine with AES). Google support say that the 7800N is to blame (well, they would wouldn't they :D).

Anybody found a way to use AES?

Thanks...

Have you tried to use just WPA2 AES?? The chromebook might have issues with mixed mode secuirty when set to AES
mzanker
Posts: 7
Joined: Fri Feb 22, 2013 11:20 am

Re: Samsung Chromebook and 7800N

Post by mzanker »

billion_fan wrote:Have you tried to use just WPA2 AES?? The chromebook might have issues with mixed mode secuirty when set to AES
Yes, I wondered this too but the same thing happens - chromebook connects with a good signal but no data flows.

This is with 1.06g, BTW - I haven't tried 1.06h yet. Chromebook is up to date.
billion_fan
Posts: 5398
Joined: Tue Jul 19, 2011 4:30 pm

Re: Samsung Chromebook and 7800N

Post by billion_fan »

mzanker wrote:
billion_fan wrote:Have you tried to use just WPA2 AES?? The chromebook might have issues with mixed mode secuirty when set to AES
Yes, I wondered this too but the same thing happens - chromebook connects with a good signal but no data flows.

This is with 1.06g, BTW - I haven't tried 1.06h yet. Chromebook is up to date.
Does you chromebook get the correct IP address from the router??

Have you checked your DNS settings?

Once your chromebook states that it is connected to the network, can you access the routers web configuration page or ping the router?
mzanker
Posts: 7
Joined: Fri Feb 22, 2013 11:20 am

Re: Samsung Chromebook and 7800N

Post by mzanker »

Yes, it gets all the correct IP information (and DNS addresses) as set up on the 7800N. Nothing can be accessed at all, not even the router itself. The signal is fine but the network is completely dead. As soon as I change from AES to TKIP it works fine.
billion_fan
Posts: 5398
Joined: Tue Jul 19, 2011 4:30 pm

Re: Samsung Chromebook and 7800N

Post by billion_fan »

mzanker wrote:Yes, it gets all the correct IP information (and DNS addresses) as set up on the 7800N. Nothing can be accessed at all, not even the router itself. The signal is fine but the network is completely dead. As soon as I change from AES to TKIP it works fine.

Looks like the issue is something to do with the chromebook's wireless driver, as there have been no reported issues with customers using AES on any other device eg iPad, iphone, laptops, imac's, PS3, xbox etc
mzanker
Posts: 7
Joined: Fri Feb 22, 2013 11:20 am

Re: Samsung Chromebook and 7800N

Post by mzanker »

billion_fan wrote:Looks like the issue is something to do with the chromebook's wireless driver, as there have been no reported issues with customers using AES on any other device eg iPad, iphone, laptops, imac's, PS3, xbox etc
Just been to a friend's house with an Apple Airport Express and it works fine with that set to WPA2/AES. It must be some odd interaction between the 7800N and the chromebook.
billion_fan
Posts: 5398
Joined: Tue Jul 19, 2011 4:30 pm

Re: Samsung Chromebook and 7800N

Post by billion_fan »

mzanker wrote:
billion_fan wrote:Looks like the issue is something to do with the chromebook's wireless driver, as there have been no reported issues with customers using AES on any other device eg iPad, iphone, laptops, imac's, PS3, xbox etc
Just been to a friend's house with an Apple Airport Express and it works fine with that set to WPA2/AES. It must be some odd interaction between the 7800N and the chromebook.
I was going to ask you if you could try that out, yeah it must be a compatibility issue, you might want to try and upgrade your firmware to 1.06h, maybe worth a try :D
mzanker
Posts: 7
Joined: Fri Feb 22, 2013 11:20 am

Re: Samsung Chromebook and 7800N

Post by mzanker »

Yes, I'll try 1.06h when I have a few moments to enter all my settings again :)

In the meantime I'll make do with TKIP because everything else in the house works with that setting, too.
billion_fan
Posts: 5398
Joined: Tue Jul 19, 2011 4:30 pm

Re: Samsung Chromebook and 7800N

Post by billion_fan »

mzanker wrote:Yes, I'll try 1.06h when I have a few moments to enter all my settings again :)

In the meantime I'll make do with TKIP because everything else in the house works with that setting, too.
Once you have performed the firmware upgrade, also try and set your channel width to 20mhz with WPA/WPA2 AES security to see that works.
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