Billion UK Forum

wawyed wrote:I'm currently experiencing this issue with 2.32e. Is there any workarounds/fix for it?

Try shutting down the router first, then shut down all devices that are connected to the router, then power up the router first and then power up each device one by one

7800nUser wrote:I have the same issue with a Dell Inspiron 1545 upgraded with an Intel 5100AGN card running Windows. If I connect the Laptop to a Netgear DG834 set as an access point, there's no problem seeing the PC's on the network. As soon as I connect the Laptop to the 8800AXL, the network becomes invisible and it only sees itself and doesn't even show the 8800AXL as an icon in Windows Explorer but it browses the web ok.

I also have a Dell M6700 Workstation Laptop which has no issues seeing the network over the WiFi connection, so can't work out why the Inspiron doesn't see the network with the 8800AXL but works flawlessly when connected to the DG834.

When you say 'can't see the network' do you mean that the network cannot be browsed (via explorer), or that you can't ping the 'invisible' devices?
If it's the former, then it sounds like a multicast configuration problem.

I know you didn't quote me but I can't ping the wireless device from the LAN one and vice-versa.

wawyed wrote:I know you didn't quote me but I can't ping the wireless device from the LAN one and vice-versa.

Did you try my suggestion to restart everything (router and devices) normally that should sort it out

evansnp wrote:

7800nUser wrote:I have the same issue with a Dell Inspiron 1545 upgraded with an Intel 5100AGN card running Windows. If I connect the Laptop to a Netgear DG834 set as an access point, there's no problem seeing the PC's on the network. As soon as I connect the Laptop to the 8800AXL, the network becomes invisible and it only sees itself and doesn't even show the 8800AXL as an icon in Windows Explorer but it browses the web ok.

I also have a Dell M6700 Workstation Laptop which has no issues seeing the network over the WiFi connection, so can't work out why the Inspiron doesn't see the network with the 8800AXL but works flawlessly when connected to the DG834.

When you say 'can't see the network' do you mean that the network cannot be browsed (via explorer), or that you can't ping the 'invisible' devices?
If it's the former, then it sounds like a multicast configuration problem.

If i try and browse the home network in Windows Explorer on the Inspiron, normally it would only see itself as the only device on the network, but the last time I tried it, it managed to see the 8000AXL as well but still failed to see the other PC's on the network. If I plug in a ethernet cable into the Inspiron, boom it sees the other PC's.

The 8800AXL doesn't have any guest ssid's set up nor are they isolated, yet if i try and ping another PC while it's connected wirelessly, it fails. So it's a strange issue, even rebooting the 8800AXL and Inspiron doesn't help. Tried various setup configurations on the 8800AXL, but none worked, but the M6700 has no issue.

It just occurred to me that I am not connected to the 8800 WiFi, but an access point downstairs. Guess what; when I connect to the 8800 i cannot ping any devices on my network, apart from the router:
Billion_Fan, over to you

evansnp wrote:It just occurred to me that I am not connected to the 8800 WiFi, but an access point downstairs. Guess what; when I connect to the 8800 i cannot ping any devices on my network, apart from the router:
Billion_Fan, over to you

Code: Select all

C:\Users\nev>ping 192.168.1.10

Pinging 192.168.1.10 with 32 bytes of data:
Reply from 192.168.1.119: Destination host unreachable.
Reply from 192.168.1.119: Destination host unreachable.
Reply from 192.168.1.119: Destination host unreachable.
Reply from 192.168.1.119: Destination host unreachable.

Ping statistics for 192.168.1.10:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),

C:\Users\nev>ping 192.168.1.254

Pinging 192.168.1.254 with 32 bytes of data:
Reply from 192.168.1.254: bytes=32 time=4ms TTL=64
Reply from 192.168.1.254: bytes=32 time=5ms TTL=64
Reply from 192.168.1.254: bytes=32 time=6ms TTL=64
Reply from 192.168.1.254: bytes=32 time=3ms TTL=64

Ping statistics for 192.168.1.254:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 3ms, Maximum = 6ms, Average = 4ms

C:\Users\nev>ping 192.168.1.30

Pinging 192.168.1.30 with 32 bytes of data:
Reply from 192.168.1.119: Destination host unreachable.
Request timed out.
Request timed out.
Reply from 192.168.1.119: Destination host unreachable.

Ping statistics for 192.168.1.30:
    Packets: Sent = 4, Received = 2, Lost = 2 (50% loss),

Not sure what is going on, I just tested the feature with my 8800axl on 2.32e and everything seems fine (see attached screen shots)

Edit added a screen shot of the mac on 5ghz band

Just to add to my last post, I've tried it from two laptops (one Win 7, the other Win 10), and an iPhone.

evansnp wrote:Just to add to my last post, I've tried it from two laptops (one Win 7, the other Win 10), and an iPhone.

Are the devices you are trying ping connected to your repeater/switch??

If so try connecting one device directly to the 8800 (make sure the firewall is off otherwise you won't be able to ping it) and have one connected to wifi (8800's wifi) and then attempt the ping again.

The two IP addresses (x.10 and x.30) are NAS servers connected directly to the 8800.

I've just connected both laptops to the 8800 wifi (one 2.4 and the other 5G), and I can ping devices that are wifi connected, but not LAN based.
x.121 is the other laptop, x.30 is one of my NAS servers.