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Re: Remote Access Time's Out

Posted: Thu Jun 08, 2017 3:31 pm
by billion_fan
RandomGeeza wrote:However, why is it that my speed decreases from 75 to 3/4 mbps when I connect to the VPN via the router. But if I connect to the VPN via Network Preferences (Mac), I get 65mbps. Same server etc.
Did you check your IP also to make sure traffic is routed through the tunnel?

Re: Remote Access Time's Out

Posted: Thu Jun 08, 2017 4:31 pm
by RandomGeeza
Yes I did, and yes it was...

I've also changed the DNS to OpenDNS 208.67.222.123 & 208.67.220.123 to see if that made a difference to the speed, and it didn't. Same sluggish results.

For some reason if all traffic is tunnelled with the router I lose 95% throughput. However, if I use my VPN at a network connection level, than I lose 10% throughput, which I am happy with. But all the settings are the same??? Same VPN server IP etc.

Re: Remote Access Time's Out

Posted: Thu Jun 08, 2017 4:37 pm
by billion_fan
RandomGeeza wrote:Yes I did, and yes it was...
Ok I'll check with our engineers and get back to you

Re: Remote Access Time's Out

Posted: Thu Jun 08, 2017 4:39 pm
by RandomGeeza
Thanks...

Re: Remote Access Time's Out (Additional: ExpressVPN Setup)

Posted: Tue Oct 24, 2017 10:08 am
by forzic
an upgrade of a new version is expected beyond the one already posted

Re: Remote Access Time's Out (Additional: ExpressVPN Setup)

Posted: Tue Oct 24, 2017 10:34 am
by billion_fan
forzic wrote: Tue Oct 24, 2017 10:08 am an upgrade of a new version is expected beyond the one already posted
Latest firmware released by our engineers is attached (Bipac 8900AX-1600 R2)

Re: Remote Access Time's Out (Additional: ExpressVPN Setup)

Posted: Tue Oct 24, 2017 10:52 am
by RandomGeeza
Does this include the KRACK fix also...?

Re: Remote Access Time's Out (Additional: ExpressVPN Setup)

Posted: Tue Oct 24, 2017 10:57 am
by billion_fan
RandomGeeza wrote: Tue Oct 24, 2017 10:52 am Does this include the KRACK fix also...?
Our devices are not effected by KRACK

http://www.billion.uk.com/esupport/inde ... nerability

Re: Remote Access Time's Out (Additional: ExpressVPN Setup)

Posted: Tue Oct 24, 2017 2:47 pm
by RandomGeeza
That's good to hear....

Hey Billion Fan, did the engineers ever get back to you about the slow speeds on a dedicated VPN setup. I have just tried on the new d21 FW and I yield the same results. A slow almost unusable speed when I use the routers VPN setup.

Re: Remote Access Time's Out (Additional: ExpressVPN Setup)

Posted: Tue Oct 24, 2017 3:15 pm
by billion_fan
RandomGeeza wrote: Tue Oct 24, 2017 2:47 pm That's good to hear....

Hey Billion Fan, did the engineers ever get back to you about the slow speeds on a dedicated VPN setup. I have just tried on the new d21 FW and I yield the same results. A slow almost unusable speed when I use the routers VPN setup.
Our engineers said its a hardware limitation (CPU) as the router has to decrypt and encrypt packets for all clients when using PPTP with 'Default Gateway' option used