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WIFI settings - main and guest mode (8800NL 1st gen)
Posted: Sun Feb 26, 2017 4:10 pm
by chenks
I have a primary WIFI and guest WIFI configured.
primary WIFI works perfect, guest wifi is isolated from the main WIFI via interface grouping and also works perfect.
however, i want to be able to hide the SSID for the main WIFI but leave the guest WIFI SSID visible.
it seems that if i set the main WIFI to hidden then it hides the guest WIFI too, even though the setting to hide it is still unticked.
is it possible to do this? as it seems the hide setting from the primary WIFI affects the guest WIFI too.
Re: WIFI settings - main and guest mode (8800NL 1st gen)
Posted: Mon Feb 27, 2017 9:38 am
by billion_fan
chenks wrote:I have a primary WIFI and guest WIFI configured.
primary WIFI works perfect, guest wifi is isolated from the main WIFI via interface grouping and also works perfect.
however, i want to be able to hide the SSID for the main WIFI but leave the guest WIFI SSID visible.
it seems that if i set the main WIFI to hidden then it hides the guest WIFI too, even though the setting to hide it is still unticked.
is it possible to do this? as it seems the hide setting from the primary WIFI affects the guest WIFI too.
I am not sure it seems to work fine here fine, firmware 2.32e see attached screen shots
Re: WIFI settings - main and guest mode (8800NL 1st gen)
Posted: Mon Feb 27, 2017 9:39 am
by chenks
doesn't work like that for me, and another person tested and got the same results.
set the primary SSID to hide and it hides ALL the wifi networks, not just the primary.
Re: WIFI settings - main and guest mode (8800NL 1st gen)
Posted: Mon Feb 27, 2017 10:02 am
by billion_fan
chenks wrote:doesn't work like that for me, and another person tested and got the same results.
set the primary SSID to hide and it hides ALL the wifi networks, not just the primary.
How strange, I just tried the following
1. Reset the unit back to factory defaults
2. Enable the guest wifi network and added security
3. Isolate the port using the 'Interface Grouping' option and enabled 'Groups Isolation'
4. Selected 'Hide SSID' for the 'Primary' SSID
5. Just scanned for wireless networks, and I can only see the Guest network
Can you send me a email (
support@billion.uk.com) with your config file attached, (please set the password for you config to 'admin' so I can load your settings)
Re: WIFI settings - main and guest mode (8800NL 1st gen)
Posted: Mon Feb 27, 2017 10:11 am
by chenks
how do i get the config file?
and is there any security risk involved in sending you this file?
Re: WIFI settings - main and guest mode (8800NL 1st gen)
Posted: Mon Feb 27, 2017 10:16 am
by billion_fan
chenks wrote:how do i get the config file?
and is there any security risk involved in sending you this file?
There is no security risk in sending me your file, I won't be using the internet connection, just testing the 'Hide SSID' option within your config file.(you can make a backup under 'Configuration >> System >> Backup / Update' then click on the 'Back Up Settings' file)
As you are sending the email to our support team directly, there will be no information shown on our public forum here
Re: WIFI settings - main and guest mode (8800NL 1st gen)
Posted: Mon Feb 27, 2017 10:28 am
by chenks
file sent
Re: WIFI settings - main and guest mode (8800NL 1st gen)
Posted: Mon Feb 27, 2017 10:54 am
by billion_fan
chenks wrote:file sent
Ticket received reply sent
Re: WIFI settings - main and guest mode (8800NL 1st gen)
Posted: Mon Feb 27, 2017 10:57 am
by chenks
yes, i wil try that later today and see what happens.
i am remote just now so can't test WIFI visibility at the moment.
Re: WIFI settings - main and guest mode (8800NL 1st gen)
Posted: Mon Feb 27, 2017 11:06 am
by billion_fan
chenks wrote:yes, i wil try that later today and see what happens.
i am remote just now so can't test WIFI visibility at the moment.
That's fine keep me posted via the support ticket if needed
