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Any sign of new firmware yet. Still got disappearing DHCP

Posted: Fri Jul 05, 2013 6:07 pm
by madhatter
Any sign of the updated firmware as we still have issues of the DHCP table losing its list. Its been quite a while since this was reported or is it now not getting looked at because of the new router coming out. :x

Re: Any sign of new firmware yet. Still got disappearing DHC

Posted: Mon Jul 08, 2013 9:45 am
by billion_fan
madhatter wrote:Any sign of the updated firmware as we still have issues of the DHCP table losing its list. Its been quite a while since this was reported or is it now not getting looked at because of the new router coming out. :x
We really need someone that will provide remote access to our engineers once this issue has occured, so they can investigate further.

Please submit a ticket here if you are happy to help http://www.billion.uk.com/esupport/inde ... ets/Submit

Re: Any sign of new firmware yet. Still got disappearing DHC

Posted: Mon Jul 08, 2013 11:13 am
by madhatter
I would have happily helped if I had been asked after I assisted last time, but I wasn't. I'm away for the next few days but when u come back I will raise a ticket.

Re: Any sign of new firmware yet. Still got disappearing DHC

Posted: Mon Jul 08, 2013 11:23 am
by billion_fan
madhatter wrote:I would have happily helped if I had been asked after I assisted last time, but I wasn't. I'm away for the next few days but when u come back I will raise a ticket.
No problem, I will look out for your ticket.

Re: Any sign of new firmware yet. Still got disappearing DHC

Posted: Sun Jul 21, 2013 12:34 pm
by Gizmologist
Hello Madhatter and Billion Fan - I have the same problem and have just submitted a ticket offering to help. Please let me know if that is of any use.

Re: Any sign of new firmware yet. Still got disappearing DHC

Posted: Mon Jul 22, 2013 10:46 am
by billion_fan
Gizmologist wrote:Hello Madhatter and Billion Fan - I have the same problem and have just submitted a ticket offering to help. Please let me know if that is of any use.
Will do, I will keep you posted via esupport ticket or on the form.