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Any sign of new firmware yet. Still got disappearing DHCP
Posted: Fri Jul 05, 2013 6:07 pm
by madhatter
Any sign of the updated firmware as we still have issues of the DHCP table losing its list. Its been quite a while since this was reported or is it now not getting looked at because of the new router coming out.

Re: Any sign of new firmware yet. Still got disappearing DHC
Posted: Mon Jul 08, 2013 9:45 am
by billion_fan
madhatter wrote:Any sign of the updated firmware as we still have issues of the DHCP table losing its list. Its been quite a while since this was reported or is it now not getting looked at because of the new router coming out.

We really need someone that will provide remote access to our engineers once this issue has occured, so they can investigate further.
Please submit a ticket here if you are happy to help
http://www.billion.uk.com/esupport/inde ... ets/Submit
Re: Any sign of new firmware yet. Still got disappearing DHC
Posted: Mon Jul 08, 2013 11:13 am
by madhatter
I would have happily helped if I had been asked after I assisted last time, but I wasn't. I'm away for the next few days but when u come back I will raise a ticket.
Re: Any sign of new firmware yet. Still got disappearing DHC
Posted: Mon Jul 08, 2013 11:23 am
by billion_fan
madhatter wrote:I would have happily helped if I had been asked after I assisted last time, but I wasn't. I'm away for the next few days but when u come back I will raise a ticket.
No problem, I will look out for your ticket.
Re: Any sign of new firmware yet. Still got disappearing DHC
Posted: Sun Jul 21, 2013 12:34 pm
by Gizmologist
Hello Madhatter and Billion Fan - I have the same problem and have just submitted a ticket offering to help. Please let me know if that is of any use.
Re: Any sign of new firmware yet. Still got disappearing DHC
Posted: Mon Jul 22, 2013 10:46 am
by billion_fan
Gizmologist wrote:Hello Madhatter and Billion Fan - I have the same problem and have just submitted a ticket offering to help. Please let me know if that is of any use.
Will do, I will keep you posted via esupport ticket or on the form.