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Remote Access Hangs

Posted: Thu Dec 21, 2017 9:36 am
by RandomGeeza
Not entirely sure if this is a Safari issue (since the most recent update), or whether the router is acting up. Although this problem happens on Chrome as well. Which implies it is the router.

I have access to my router setup as per. With a specified port for access. When I try to access the router outside my network on my static IP, the browser will not connect. It simply hangs and then reports no connection. I have not changed any settings... and am at a loss as to fixing it.

It used to work flawlessly. However, It works only when inside on my internal IP but not outside. Any suggestions. Thanks.

Edit: Another thing to add. My NAS which works on the same static IP, but obviously with a different port number works fine. So it also seems to suggest that it is a router issue?

Re: Remote Access Hangs

Posted: Thu Dec 21, 2017 9:51 am
by billion_fan
RandomGeeza wrote: Thu Dec 21, 2017 9:36 am No entirely sure if this is a Safari issue (since the most recent update), or whether the router is acting up. Although this problem happens on Chrome as well. Which implies it is the router.

I have access to my router setup as per. With a specified port for access. When I try to access the router outside my network on my static IP, the browser will not connect. It simply hangs and then reports no connection. I have not changed any settings... and am at a loss as to fixing it.

It used to work flawlessly. However, It works only when inside on my internal IP but not outside. Any suggestions. Thanks.

Edit: Another thing to add. My NAS which works on the same static IP, but obviously with a different port number works fine. So it also seems to suggest that it is a router issue?
Have you tried a reboot??

Re: Remote Access Hangs

Posted: Thu Dec 21, 2017 10:28 am
by RandomGeeza
Yes... that was the first thing that I tried... WiIll try again to be sure.

Re: Remote Access Hangs

Posted: Thu Dec 21, 2017 10:42 am
by billion_fan
RandomGeeza wrote: Thu Dec 21, 2017 10:28 am Yes... that was the first thing that I tried... WiIll try again to be sure.
Can you PM me your WAN IP, so I can try from here.

Also try disabling and re-enabling the remote access feature.

Re: Remote Access Hangs

Posted: Thu Dec 21, 2017 10:53 am
by RandomGeeza
Hi, I turned off and then back on the remote access instruction. And tried a second reboot.

It seems to have fixed it.

Odd behaviour, but working now. Thanks... ;)