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Internet connected but led not showing
Posted: Fri Apr 20, 2018 1:56 pm
by PDilly
I updated to the latest firmware ending 27 for my 8900ax 2400.about a week ago
I had to move the router today to move a cabinet, so I switched it off and unplugged both power and phone lead.
When I plugged it back in, the internet light didn’t come on at all and i thought it wasn’t connecting. When I checked on my Mac, it was.
DSL light operated as expected.
The light has always worked properly up to now. Tried rebooting but still no light on
Any thoughts anyone?
Thanks
Pete
Re: Internet connected but led not showing
Posted: Fri Apr 20, 2018 2:04 pm
by PDilly
Forget it!
After 20 minutes, it came back on.
Don’t know what was going on. Glitch perhaps?
Pete
Re: Internet connected but led not showing
Posted: Fri Apr 20, 2018 3:44 pm
by billion_fan
PDilly wrote: ↑Fri Apr 20, 2018 2:04 pm
Forget it!
After 20 minutes, it came back on.
Don’t know what was going on. Glitch perhaps?
Pete
Who is your ISP??
ADSL or VDSL connection??
Re: Internet connected but led not showing
Posted: Sat Apr 21, 2018 7:23 pm
by PDilly
Connection is VDSL and ISP is TalkTalk
The LED is operating normally
Pete
Re: Internet connected but led not showing
Posted: Sun Apr 22, 2018 10:46 pm
by Radiocrazy
PDilly wrote: ↑Fri Apr 20, 2018 1:56 pm
I updated to the latest firmware ending 27 for my 8900ax 2400.about a week ago
I had to move the router today to move a cabinet, so I switched it off and unplugged both power and phone lead.
When I plugged it back in, the internet light didn’t come on at all and i thought it wasn’t connecting. When I checked on my Mac, it was.
DSL light operated as expected.
The light has always worked properly up to now. Tried rebooting but still no light on
Any thoughts anyone?
Thanks
Pete
Yes its been a problem for quite a few firmware versions now, it does like billion_fan said comes back on, the time various.
Very early firmware versions never suffered from this (I flashed back and tried them) but had more serious problems so I’m afraid we have to put up with it, like the 5ghz blinking LED instead of indicating data.
Re: Internet connected but led not showing
Posted: Mon Apr 23, 2018 9:55 am
by billion_fan
Radiocrazy wrote: ↑Sun Apr 22, 2018 10:46 pm
PDilly wrote: ↑Fri Apr 20, 2018 1:56 pm
I updated to the latest firmware ending 27 for my 8900ax 2400.about a week ago
I had to move the router today to move a cabinet, so I switched it off and unplugged both power and phone lead.
When I plugged it back in, the internet light didn’t come on at all and i thought it wasn’t connecting. When I checked on my Mac, it was.
DSL light operated as expected.
The light has always worked properly up to now. Tried rebooting but still no light on
Any thoughts anyone?
Thanks
Pete
Yes its been a problem for quite a few firmware versions now, it does like billion_fan said comes back on, the time various.
Very early firmware versions never suffered from this (I flashed back and tried them) but had more serious problems so I’m afraid we have to put up with it, like the 5ghz blinking LED instead of indicating data.
I'll have to check with our engineers, the issue seems isolated to a PTM >> IPOE connection (talktalk customers)
Re: Internet connected but led not showing
Posted: Mon Apr 23, 2018 3:35 pm
by PDilly
Thanks for the info
I’ll keep an eye out for a firmware update
Pete
Re: Internet connected but led not showing
Posted: Mon May 28, 2018 10:17 pm
by Radiocrazy
Just to add a bit more information about the internet LED, during the last few days in May I have had a few thunderstorms, I got five line drops every time there was a lighting strike, and every time to get the internet LED to come back on I simply logged into the web interface nothing else simply that really strange.
Re: Internet connected but led not showing
Posted: Tue May 29, 2018 10:40 pm
by Radiocrazy
I hope God appreciates playing with his lighting bolts is causing my line management to reduce my speed further, thanks a bunch!
Re: Internet connected but led not showing
Posted: Tue Jun 19, 2018 11:54 pm
by Radiocrazy
Anyone else on TalkTalk fiber because my Internet light goes out and the easiest way to get it back on is just simply login to the Billion interface that simple, you can restart if you wish but then it takes 10 minutes to come on that way.