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Brand new 8800AXL Wi-Fi Disconnecting

Posted: Sun Mar 17, 2019 5:46 pm
by orbiter8
Hi Guys,

Just bought the Billion 8800AXL R2.. Have set it up correctly as far as I know and am connected to SKY fibre just fine, using some of the settings found online from this board I believe..

However over the last week or so I have had an issue with the Wi-Fi disconnecting.. Both 5g and 2.4g.. The router works fine for a couple of days at a time but our computers will then just be disconnected. The router is still showing the green INTERNET light and Wi-Fi is still active, however there's no connection, I then have to reboot the router and everything will work ok again for a couple of days.

I flashed the FW as soon as I got the router to the latest FW2.52.d11

Any advice please?

Thank you

Re: Brand new 8800AXL Wi-Fi Disconnecting

Posted: Mon Mar 18, 2019 9:44 am
by billion_fan
orbiter8 wrote: Sun Mar 17, 2019 5:46 pm Hi Guys,

Just bought the Billion 8800AXL R2.. Have set it up correctly as far as I know and am connected to SKY fibre just fine, using some of the settings found online from this board I believe..

However over the last week or so I have had an issue with the Wi-Fi disconnecting.. Both 5g and 2.4g.. The router works fine for a couple of days at a time but our computers will then just be disconnected. The router is still showing the green INTERNET light and Wi-Fi is still active, however there's no connection, I then have to reboot the router and everything will work ok again for a couple of days.

I flashed the FW as soon as I got the router to the latest FW2.52.d11

Any advice please?

Thank you
Try upgrading your device to the latest firmware attached (the firmware has a newer wireless driver)

It recommended to upgrade your device with 'Factory Default Settings' and once upgraded manually reconfigure the device again to make sure all changes within the newer firmware are implemented correctly.

Re: Brand new 8800AXL Wi-Fi Disconnecting

Posted: Mon Mar 18, 2019 10:00 am
by orbiter8
Ah ok that's great, I'll get that installed and see how it goes.

Thank you very much.

Re: Brand new 8800AXL Wi-Fi Disconnecting

Posted: Mon Mar 25, 2019 5:22 pm
by orbiter8
Just a bit of feedback. We've had no Wi-Fi disconnections or issues at all since updating the FW to 2.52.d15.

Thanks guys.

Re: Brand new 8800AXL Wi-Fi Disconnecting

Posted: Fri Mar 29, 2019 9:54 am
by telecomsconsortium
billion_fan wrote: Mon Mar 18, 2019 9:44 am

Try upgrading your device to the latest firmware attached (the firmware has a newer wireless driver)

It recommended to upgrade your device with 'Factory Default Settings' and once upgraded manually reconfigure the device again to make sure all changes within the newer firmware are implemented correctly.
Hi billion_fan,

will this new firmware version be stickied at the top of the forum?

Re: Brand new 8800AXL Wi-Fi Disconnecting

Posted: Thu Apr 04, 2019 9:47 am
by billion_fan
telecomsconsortium wrote: Fri Mar 29, 2019 9:54 am
billion_fan wrote: Mon Mar 18, 2019 9:44 am

Try upgrading your device to the latest firmware attached (the firmware has a newer wireless driver)

It recommended to upgrade your device with 'Factory Default Settings' and once upgraded manually reconfigure the device again to make sure all changes within the newer firmware are implemented correctly.
Hi billion_fan,

will this new firmware version be stickied at the top of the forum?
Soon enough