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8800 AXL R2 Crashing Nightly
Posted: Thu Nov 21, 2019 9:34 pm
by MarkFB
Not sure if anyone can help but I'm running 2.52.d15 firmware but each morning I need to reset my router with a hard power on reset for the WiFi to work or for me to be able to access the server over ethernet.
I've recorded the debugging mode syslog for the last couple of nights and it looks like it is soft rebooting but never fully recovers.
Can anyone provide any suggestions on how I might fix it?
Thanks in advance.
Re: 8800 AXL R2 Crashing Nightly
Posted: Fri Nov 22, 2019 9:15 am
by billion_fan
MarkFB wrote: ↑Thu Nov 21, 2019 9:34 pm
Not sure if anyone can help but I'm running 2.52.d15 firmware but each morning I need to reset my router with a hard power on reset for the WiFi to work or for me to be able to access the server over ethernet.
I've recorded the debugging mode syslog for the last couple of nights and it looks like it is soft rebooting but never fully recovers.
Can anyone provide any suggestions on how I might fix it?
Thanks in advance.
Please send a email to
support@billion.uk.com, and attach a copy of your system log before the crash for investigation.
Re: 8800 AXL R2 Crashing Nightly
Posted: Sat Nov 23, 2019 9:47 am
by MarkFB
Thanks billon_fan, I've done that and hopefully they will be able to help.
Re: 8800 AXL R2 Crashing Nightly
Posted: Mon Nov 25, 2019 10:26 am
by billion_fan
MarkFB wrote: ↑Sat Nov 23, 2019 9:47 am
Thanks billon_fan, I've done that and hopefully they will be able to help.
I have sent you a reply via our ticketing system (engineers will investigate)
