Billion UK Forum

Hello all,

I have a problem with my 7800N. After roughly 2-3 months of uptime the ADSL link will go down and the router will not resync until I do a full power cycle.

Here's a portion of the syslog when this last happened the other day:
This continues until the router is power cycled.

> deviceinfo
Model Name : BiPAC 7800N
Software Version: 1.06g

I can provide more information to help diagnose the problem, just let me know.

Thanks very much

jez_uk1 wrote:Hello all,

I have a problem with my 7800N. After roughly 2-3 months of uptime the ADSL link will go down and the router will not resync until I do a full power cycle.

Here's a portion of the syslog when this last happened the other day:

Code: Select all

Oct  8 04:44:18 gateway   gateway -- MARK --
Oct  8 05:44:18 gateway   gateway -- MARK --
Oct  8 06:44:18 gateway   gateway -- MARK --
Oct  8 06:56:10 gateway   gateway kernel: Line 0: ADSL link down
Oct  8 06:56:10 gateway   gateway kernel: Saving OEM data from 0xA1FF02DC
Oct  8 06:56:10 gateway   gateway kernel: pSdramPHY=0xA1FFFFF8, 0x1B77A9 0xDEADBEEF
Oct  8 06:56:11 gateway   gateway kernel: AdslCoreSharedMemInit: shareMemAvailable=19296
Oct  8 06:56:11 gateway   gateway kernel: AdslCoreHwReset:  ADSL PHY initialization timeout 1000000 uSec
Oct  8 06:56:11 gateway   gateway kernel: pSdramPHY=0xA1FFFFF8, 0x1B77A9 0xDEADBEEF
Oct  8 06:56:12 gateway   gateway kernel: AdslCoreSharedMemInit: shareMemAvailable=19296
Oct  8 06:56:12 gateway   gateway kernel: AdslCoreHwReset:  ADSL PHY initialization timeout 1000000 uSec
Oct  8 06:56:12 gateway   gateway kernel: pSdramPHY=0xA1FFFFF8, 0x1B77A9 0xDEADBEEF
Oct  8 06:56:13 gateway   gateway kernel: AdslCoreSharedMemInit: shareMemAvailable=19296
Oct  8 06:56:13 gateway   gateway kernel: AdslCoreHwReset:  ADSL PHY initialization timeout 1000000 uSec
Oct  8 06:56:14 gateway   gateway syslog: tc qdisc del dev ppp_0_0_38_1 root 2>/dev/null
Oct  8 06:56:16 gateway   gateway pppd[8982]: Terminating connection due to link down.
Oct  8 06:57:17 gateway   gateway kernel: pSdramPHY=0xA1FFFFF8, 0x1B77A9 0xDEADBEEF
Oct  8 06:57:18 gateway   gateway kernel: AdslCoreSharedMemInit: shareMemAvailable=19296
Oct  8 06:57:18 gateway   gateway kernel: AdslCoreHwReset:  ADSL PHY initialization timeout 1000000 uSec
Oct  8 06:57:18 gateway   gateway kernel: pSdramPHY=0xA1FFFFF8, 0x1B77A9 0xDEADBEEF
Oct  8 06:57:19 gateway   gateway kernel: AdslCoreSharedMemInit: shareMemAvailable=19296
Oct  8 06:57:19 gateway   gateway kernel: AdslCoreHwReset:  ADSL PHY initialization timeout 1000000 uSec
Oct  8 06:57:19 gateway   gateway kernel: pSdramPHY=0xA1FFFFF8, 0x1B77A9 0xDEADBEEF
Oct  8 06:57:20 gateway   gateway kernel: AdslCoreSharedMemInit: shareMemAvailable=19296
Oct  8 06:57:20 gateway   gateway kernel: AdslCoreHwReset:  ADSL PHY initialization timeout 1000000 uSec
Oct  8 06:58:24 gateway   gateway kernel: pSdramPHY=0xA1FFFFF8, 0x1B77A9 0xDEADBEEF
Oct  8 06:58:25 gateway   gateway kernel: AdslCoreSharedMemInit: shareMemAvailable=19296
Oct  8 06:58:25 gateway   gateway kernel: AdslCoreHwReset:  ADSL PHY initialization timeout 1000000 uSec
Oct  8 06:58:25 gateway   gateway kernel: pSdramPHY=0xA1FFFFF8, 0x1B77A9 0xDEADBEEF
Oct  8 06:58:26 gateway   gateway kernel: AdslCoreSharedMemInit: shareMemAvailable=19296
Oct  8 06:58:26 gateway   gateway kernel: AdslCoreHwReset:  ADSL PHY initialization timeout 1000000 uSec
Oct  8 06:58:26 gateway   gateway kernel: pSdramPHY=0xA1FFFFF8, 0x1B77A9 0xDEADBEEF
Oct  8 06:58:27 gateway   gateway kernel: AdslCoreSharedMemInit: shareMemAvailable=19296
Oct  8 06:58:27 gateway   gateway kernel: AdslCoreHwReset:  ADSL PHY initialization timeout 1000000 uSec
Oct  8 06:59:31 gateway   gateway kernel: pSdramPHY=0xA1FFFFF8, 0x1B77A9 0xDEADBEEF
Oct  8 06:59:32 gateway   gateway kernel: AdslCoreSharedMemInit: shareMemAvailable=19296
Oct  8 06:59:32 gateway   gateway kernel: AdslCoreHwReset:  ADSL PHY initialization timeout 1000000 uSec

This continues until the router is power cycled.

> deviceinfo
Model Name : BiPAC 7800N
Software Version: 1.06g

I can provide more information to help diagnose the problem, just let me know.

Thanks very much

Please upgrade to lastest firmware and check if the issue still occurs on 1.06h.dt2. (attached) don't forget to reset back to factory default settings, to ensure all changes within the firmware are implemented correctly.

Thanks

I'll load this firmware now and if I see the problems again I'll post back in this thread. It may be some time before it happens again (if it does). Perhaps up to 3 months

jez_uk1 wrote:Thanks

I'll load this firmware now and if I see the problems again I'll post back in this thread. It may be some time before it happens again (if it does). Perhaps up to 3 months

Keep me posted mate

Hi i have similar problem ... but mine does not need power cycle ... after couple of days the SNR drops slow till days later will disconnect ... firmware 1,06h from UK download pages ... i am using it in greece ... at DSLstats tool it will show the bit swap is unable to recover the broken tones ... will try the beta, but i only have the 7800 (not the n) is it ok to use with the n firmware? for the none n model ... if any one knows for faster respond ... thanks

babis3g wrote:Hi i have similar problem ... but mine does not need power cycle ... after couple of days the SNR drops slow till days later will disconnect ... firmware 1,06h from UK download pages ... i am using it in greece ... at DSLstats tool it will show the bit swap is unable to recover the broken tones ... will try the beta, but i only have the 7800 (not the n) is it ok to use with the n firmware? for the none n model ... if any one knows for faster respond ... thanks

You can't use the 7800N firmware with the 7800, once I receive firmware 1.06h.dt2 for the 7800 I will post it

Thanks for fast response ... if the firmware works with the non n model not need to hurry
by the way i notice later after posting here was an other thread for the beta firmware at beta section so i will post there midweek after test it for few days
i am going to try it this evening ... thanks again for fast respond

babis3g wrote:Thanks for fast response ... if the firmware works with the non n model not need to hurry
by the way i notice later after posting here was an other thread for the beta firmware at beta section so i will post there midweek after test it for few days
i am going to try it this evening ... thanks again for fast respond

Sorry I meant you can't use the 7800N on the 7800, it will be rejected.

I know admin has requested the 7800 firmware from our engineers, just waiting for a reply now and I will post it for you.

sorry my fault did not see well ... thanks i will wait

Attached is firmware 1.06h.dt2 for the Bipac 7800