Billion UK Forum

Kidspeed101 wrote: ↑Mon Nov 30, 2020 12:52 pm Hi All

Recently picked up a bipac 8900ax-2400 router however im not able to upgrade the firmware, message simply states " Image Uploading Failed. The selected file contains and illegal image."

Attempted to upgrade the firmware as the isp auth keeps failing.

Have noticed that once the router gets reset it has a number of settings configured for CallFlow, does anyone know if there is a way to reflash the original firmware to the router?

Any help very much appreciated,
thanks

billion_fan wrote: ↑Mon Nov 30, 2020 2:50 pm

Kidspeed101 wrote: ↑Mon Nov 30, 2020 12:52 pm Hi All

Recently picked up a bipac 8900ax-2400 router however im not able to upgrade the firmware, message simply states " Image Uploading Failed. The selected file contains and illegal image."

Attempted to upgrade the firmware as the isp auth keeps failing.

Have noticed that once the router gets reset it has a number of settings configured for CallFlow, does anyone know if there is a way to reflash the original firmware to the router?

Any help very much appreciated,
thanks

You will need to disable the TR-069 settings to get the device online, delete the ACS URL, ACS username and password and also untick the 'Connection Request Authentication' options (screen shot attached) then enter your broadband username and password and it should pass authentication

Once online drop us a email on support@billion.uk.com, we will need remote access to the device.

viccycat wrote: ↑Fri Feb 12, 2021 8:55 am

billion_fan wrote: ↑Mon Nov 30, 2020 2:50 pm

Kidspeed101 wrote: ↑Mon Nov 30, 2020 12:52 pm Hi All

Recently picked up a bipac 8900ax-2400 router however im not able to upgrade the firmware, message simply states " Image Uploading Failed. The selected file contains and illegal image."

Attempted to upgrade the firmware as the isp auth keeps failing.

Have noticed that once the router gets reset it has a number of settings configured for CallFlow, does anyone know if there is a way to reflash the original firmware to the router?

Any help very much appreciated,
thanks

You will need to disable the TR-069 settings to get the device online, delete the ACS URL, ACS username and password and also untick the 'Connection Request Authentication' options (screen shot attached) then enter your broadband username and password and it should pass authentication

Once online drop us a email on support@billion.uk.com, we will need remote access to the device.

Hi! Can you remotely reflash CallFlow firmware to the original one on my router bipac 8900ax-2400 with the same problem. I disabled all points you write above and sent the description of the problem on mentioned email.