Billion UK Forum

The unit's been set up, from new, two weeks now. Got my head around all of the settings, including wireless to printer, plus mobile phone and old iPad 1 to test all was OK.

Wireless connection at 5g worked great to laptop, with wireless printer and ipad using 2.4g successfully. At the moment temporarily using the laptop on LAN.

This morning I noticed usual LEDs on unit were bright, except the wireless 2.4g LED which is very dim. No led on 5g because I've disabled that prior in configuration. Checked on laptop and no wireless visible at 2.4g or 5g and other devices showing no wireless at 2.4g.

Used webpage login to router, all sections are visible, except when trying configuration page for both 2.4g & 5g, both show a message "No data received
Unable to load the webpage because the server sent no data."

Tested wireless networks visible using WiFi Explorer on the MacBook and mine not shown.
I'm reluctant to do a reset as it took me a while to set up, my backup falls short of final config.

Does the dim LED indicate a fault? Any help would be appreciated.

Further to above issue.

Firmware upgraded when new to 2.32d

Backup made after firmware upgrade, before further tweaking.

For 2 weeks LAN/WAN Worked fine 'til today, then WAN error

Router webpages with error: "No data received - Unable to load the webpage because the server sent no data."
are as follows;
Status>Summary
Status>ARP
Status>DHCP

Configuration>Wireless 2.4G (wl0) -----------This and All its sub-options report same error
Configuration>Wireless 5G (wl1) -------------This and All its sub-options report same error

When Quick Start configuring, after WAN Interface ( WAN > Wireless )
Congratulations !
Your WAN port has been successfully configured.
then same error "No data received - Unable to load the webpage because the server sent no data."

Thereafter, every other menu option shows.

Here's the recent log:
un 28 17:43:47 daemon warn kernel: httpd/1729: potentially unexpected fatal signal 11.
Jun 28 17:43:47 daemon warn kernel: Cpu 0
Jun 28 17:43:47 daemon warn kernel: $ 0 : 00000000 10008d00 004c21f4 004c21f4
Jun 28 17:43:47 daemon warn kernel: $ 4 : 004c21f3 00000000 00000029 fffbffff
Jun 28 17:43:47 daemon warn kernel: $ 8 : 00000000 00000000 000001f2 00000000
Jun 28 17:43:47 daemon warn kernel: $12 : 00000001 2abb944a 2aebc614 2abb9304
Jun 28 17:43:47 daemon warn kernel: $16 : 004be778 00000002 00000000 004be778
Jun 28 17:43:47 daemon warn kernel: $20 : 7f8d55e8 7f8d5628 00000022 00000000
Jun 28 17:43:47 daemon warn kernel: $24 : 2abb38b4 2af35fa0
Jun 28 17:43:47 daemon warn kernel: $28 : 2af0dff0 7f8d5270 7f8d5270 2aecf830
Jun 28 17:43:47 daemon warn kernel: Hi : 000003dc
Jun 28 17:43:47 daemon warn kernel: Lo : 0001b2ef
Jun 28 17:43:47 daemon warn kernel: epc : 2af35fac 0x2af35fac
Jun 28 17:43:47 daemon warn kernel: Tainted: P
Jun 28 17:43:47 daemon warn kernel: ra : 2aecf830 0x2aecf830
Jun 28 17:43:47 daemon warn kernel: Status: 00008d13 USER EXL IE
Jun 28 17:43:47 daemon warn kernel: Cause : 00000008
Jun 28 17:43:47 daemon warn kernel: BadVA : 00000000
Jun 28 17:43:47 daemon warn kernel: PrId : 0002a070 (Broadcom4350)
Jun 28 17:43:49 daemon warn kernel: httpd/1742: potentially unexpected fatal signal 11.
Jun 28 17:43:49 daemon warn kernel: Cpu 1
Jun 28 17:43:49 daemon warn kernel: $ 0 : 00000000 10008d00
Jun 28 17:43:49 daemon info kernel: 004c21f4 004c21f4
Jun 28 17:43:49 daemon warn kernel: $ 4 : 004c21f3 00000000
Jun 28 17:43:49 daemon info kernel: 00000029 fffbffff
Jun 28 17:43:49 daemon warn kernel: $ 8 : 00000000 00000000
Jun 28 17:43:49 daemon info kernel: 000001f2 00000000
Jun 28 17:43:49 daemon warn kernel: $12 : 00000001
Jun 28 17:43:49 daemon info kernel: 2abb944a 2aebc614
Jun 28 17:43:49 daemon info kernel: 2abb9304
Jun 28 17:43:49 daemon warn kernel: $16 : 004be778
Jun 28 17:43:49 daemon info kernel: 00000002 00000000
Jun 28 17:43:49 daemon info kernel: 004be778
Jun 28 17:43:49 daemon warn kernel: $20 : 7f8e9cb8
Jun 28 17:43:49 daemon info kernel: 7f8e9cf8 00000022
Jun 28 17:43:49 daemon info kernel: 00000000
Jun 28 17:43:49 daemon warn kernel: $24 : 2abb38b4
Jun 28 17:43:49 daemon info kernel: 2af35fa0
Jun 28 17:43:49 daemon info kernel:
Jun 28 17:43:49 daemon warn kernel: $28 : 2af0dff0
Jun 28 17:43:49 daemon info kernel: 7f8e9940 7f8e9940
Jun 28 17:43:49 daemon info kernel: 2aecf830
Jun 28 17:43:49 daemon warn kernel: Hi : 000003dc
Jun 28 17:43:49 daemon warn kernel: Lo : 0001b2ef
Jun 28 17:43:49 daemon warn kernel: epc : 2af35fac 0x2af35fac
Jun 28 17:43:49 daemon warn kernel: Tainted: P
Jun 28 17:43:49 daemon warn kernel: ra : 2aecf830 0x2aecf830
Jun 28 17:43:49 daemon warn kernel: Status: 00008d13 USER EXL IE
Jun 28 17:43:49 daemon warn kernel: Cause : 00000008
Jun 28 17:43:49 daemon warn kernel: BadVA : 00000000
Jun 28 17:43:49 daemon warn kernel: PrId : 0002a070 (Broadcom4350)

Hope this info can help diagnose issue.

ChannelView wrote:Further to above issue.

Firmware upgraded when new to 2.32d

Backup made after firmware upgrade, before further tweaking.

For 2 weeks LAN/WAN Worked fine 'til today, then WAN error

Router webpages with error: "No data received - Unable to load the webpage because the server sent no data."
are as follows;
Status>Summary
Status>ARP
Status>DHCP

Configuration>Wireless 2.4G (wl0) -----------This and All its sub-options report same error
Configuration>Wireless 5G (wl1) -------------This and All its sub-options report same error

When Quick Start configuring, after WAN Interface ( WAN > Wireless )
Congratulations !
Your WAN port has been successfully configured.
then same error "No data received - Unable to load the webpage because the server sent no data."

Thereafter, every other menu option shows.

Here's the recent log:
un 28 17:43:47 daemon warn kernel: httpd/1729: potentially unexpected fatal signal 11.
Jun 28 17:43:47 daemon warn kernel: Cpu 0
Jun 28 17:43:47 daemon warn kernel: $ 0 : 00000000 10008d00 004c21f4 004c21f4
Jun 28 17:43:47 daemon warn kernel: $ 4 : 004c21f3 00000000 00000029 fffbffff
Jun 28 17:43:47 daemon warn kernel: $ 8 : 00000000 00000000 000001f2 00000000
Jun 28 17:43:47 daemon warn kernel: $12 : 00000001 2abb944a 2aebc614 2abb9304
Jun 28 17:43:47 daemon warn kernel: $16 : 004be778 00000002 00000000 004be778
Jun 28 17:43:47 daemon warn kernel: $20 : 7f8d55e8 7f8d5628 00000022 00000000
Jun 28 17:43:47 daemon warn kernel: $24 : 2abb38b4 2af35fa0
Jun 28 17:43:47 daemon warn kernel: $28 : 2af0dff0 7f8d5270 7f8d5270 2aecf830
Jun 28 17:43:47 daemon warn kernel: Hi : 000003dc
Jun 28 17:43:47 daemon warn kernel: Lo : 0001b2ef
Jun 28 17:43:47 daemon warn kernel: epc : 2af35fac 0x2af35fac
Jun 28 17:43:47 daemon warn kernel: Tainted: P
Jun 28 17:43:47 daemon warn kernel: ra : 2aecf830 0x2aecf830
Jun 28 17:43:47 daemon warn kernel: Status: 00008d13 USER EXL IE
Jun 28 17:43:47 daemon warn kernel: Cause : 00000008
Jun 28 17:43:47 daemon warn kernel: BadVA : 00000000
Jun 28 17:43:47 daemon warn kernel: PrId : 0002a070 (Broadcom4350)
Jun 28 17:43:49 daemon warn kernel: httpd/1742: potentially unexpected fatal signal 11.
Jun 28 17:43:49 daemon warn kernel: Cpu 1
Jun 28 17:43:49 daemon warn kernel: $ 0 : 00000000 10008d00
Jun 28 17:43:49 daemon info kernel: 004c21f4 004c21f4
Jun 28 17:43:49 daemon warn kernel: $ 4 : 004c21f3 00000000
Jun 28 17:43:49 daemon info kernel: 00000029 fffbffff
Jun 28 17:43:49 daemon warn kernel: $ 8 : 00000000 00000000
Jun 28 17:43:49 daemon info kernel: 000001f2 00000000
Jun 28 17:43:49 daemon warn kernel: $12 : 00000001
Jun 28 17:43:49 daemon info kernel: 2abb944a 2aebc614
Jun 28 17:43:49 daemon info kernel: 2abb9304
Jun 28 17:43:49 daemon warn kernel: $16 : 004be778
Jun 28 17:43:49 daemon info kernel: 00000002 00000000
Jun 28 17:43:49 daemon info kernel: 004be778
Jun 28 17:43:49 daemon warn kernel: $20 : 7f8e9cb8
Jun 28 17:43:49 daemon info kernel: 7f8e9cf8 00000022
Jun 28 17:43:49 daemon info kernel: 00000000
Jun 28 17:43:49 daemon warn kernel: $24 : 2abb38b4
Jun 28 17:43:49 daemon info kernel: 2af35fa0
Jun 28 17:43:49 daemon info kernel:
Jun 28 17:43:49 daemon warn kernel: $28 : 2af0dff0
Jun 28 17:43:49 daemon info kernel: 7f8e9940 7f8e9940
Jun 28 17:43:49 daemon info kernel: 2aecf830
Jun 28 17:43:49 daemon warn kernel: Hi : 000003dc
Jun 28 17:43:49 daemon warn kernel: Lo : 0001b2ef
Jun 28 17:43:49 daemon warn kernel: epc : 2af35fac 0x2af35fac
Jun 28 17:43:49 daemon warn kernel: Tainted: P
Jun 28 17:43:49 daemon warn kernel: ra : 2aecf830 0x2aecf830
Jun 28 17:43:49 daemon warn kernel: Status: 00008d13 USER EXL IE
Jun 28 17:43:49 daemon warn kernel: Cause : 00000008
Jun 28 17:43:49 daemon warn kernel: BadVA : 00000000
Jun 28 17:43:49 daemon warn kernel: PrId : 0002a070 (Broadcom4350)

Hope this info can help diagnose issue.

Not sure if you have tried this, but a reset back to factory default settings is needed when upgrading the firmware, it is not advised to restore settings from previous firmware builds. (so if you restored your config, try another reset back to factory default settings, and then manually reconfigure your device again)

Also who is your ISP, are you using a Fibre connection or ADSL??

Thanks Billion_fan.

ISP is Sky ADSL, with hidden user/password extracted, which worked beautifully for 2 weeks.

I had a long session last night trying various options, including as you stated reverting back to factory default settings - without restoring any backup - intending to enter everything over again.

On restart, before changing settings, both green leds on 2.4g & 5g lit brightly. After logging in and before entering new settings, the green 5g led went dim, followed by the 2.4g. Webpage wan settings throwing up same error.
Another reset and ditto.
I checked the invoice, with only two days to go before 1 month return expiry, It's going back today.

I appreciate your reply. I've not given up on Billion, I'm gonna order a replacement.

ChannelView wrote:Thanks Billion_fan.

ISP is Sky ADSL, with hidden user/password extracted, which worked beautifully for 2 weeks.

I had a long session last night trying various options, including as you stated reverting back to factory default settings - without restoring any backup - intending to enter everything over again.

On restart, before changing settings, both green leds on 2.4g & 5g lit brightly. After logging in and before entering new settings, the green 5g led went dim, followed by the 2.4g. Webpage wan settings throwing up same error.
Another reset and ditto.
I checked the invoice, with only two days to go before 1 month return expiry, It's going back today.

I appreciate your reply. I've not given up on Billion, I'm gonna order a replacement.

How strange, never seen this issue before, let me know how you get on with the replacement model