7800N Problems

[ephid0r]

hey guys

Just bought a 7800n and is having problems

firstly the box locks up after 3 or 4 minutes - cannot access via ethernet or wireless

secondly the wireless card seems to not appear after i reset after locking up

i have to switch off for 5 minutes then switch back on

tried different firmware but problem still exists

only thing i noticed is in system log the wireless card is constantly in a state of resetting

where do i stand concerning rma

[ephid0r]

here is log

Jan 01 00:04:12 user kernel: Reset PCI Card
Jan 01 00:04:12 user kernel: ADDR0 = ffffffff, ADDR1 = ffffffff
Jan 01 00:04:12 user kernel: CMD = ffff, STATUS = ffff
Jan 01 00:04:12 user kernel: INT LINE = 255
Jan 01 00:04:12 user kernel: ### LATENCY = ff, CACHE LINE SIZE = ff
Jan 01 00:04:12 user kernel: PDMA_RST_IDX = ffffffff
Jan 01 00:04:12 user kernel: PDMA_GLO_CFG = ffffffff
Jan 01 00:04:12 user kernel: TX_MAX_CNT0 = ffffffff
Jan 01 00:04:12 user kernel: 2. reg = ffffffff
Jan 01 00:04:12 user kernel: 2. PDMA_GLO_CFG = ffffffff, reg = ffffffff
Jan 01 00:04:12 user kernel: Op mode = 1
Jan 01 00:04:12 user kernel: BssidNum=1
Jan 01 00:04:12 user kernel: Wait for boot done...
Jan 01 00:04:13 user kernel: timeout(20 secs): cmd=0000 no response
Jan 01 00:04:13 user kernel: ERROR! can't get target's MAC address, boot fail.
Jan 01 00:04:13 user kernel: br0: port 3(ra0) entering learning state
Jan 01 00:04:13 user kernel: br0: topology change detected, propagating
Jan 01 00:04:13 user kernel: br0: port 3(ra0) entering forwarding state
Jan 01 00:04:32 user kernel: timeout(20 secs): cmd=0000 no response
Jan 01 00:04:32 user kernel: ERROR! can't get target's MAC address, boot fail.
Jan 01 00:04:32 user kernel: =========== RaCfgRestartiNIC done!=========
Jan 01 00:04:32 user kernel: =========== RaCfgRestartiNIC begin =========
Jan 01 00:04:32 user kernel: iNIC Closing
Jan 01 00:04:32 user kernel: iNIC Closed
Jan 01 00:04:32 user kernel: iNIC Open ra0
Jan 01 00:04:32 user kernel: ADDR0 = ffffffff, ADDR1 = ffffffff
Jan 01 00:04:32 user kernel: CMD = ffff, STATUS = ffff
Jan 01 00:04:32 user kernel: LATENCY = ff, CACHE LINE SIZE = ff
Jan 01 00:04:32 user kernel: INT LINE = 255
Jan 01 00:04:32 user kernel: Reset PCI Card
Jan 01 00:04:32 user kernel: ADDR0 = ffffffff, ADDR1 = ffffffff
Jan 01 00:04:32 user kernel: CMD = ffff, STATUS = ffff
Jan 01 00:04:32 user kernel: INT LINE = 255
Jan 01 00:04:32 user kernel: ### LATENCY = ff, CACHE LINE SIZE = ff
Jan 01 00:04:32 user kernel: PDMA_RST_IDX = ffffffff
Jan 01 00:04:32 user kernel: PDMA_GLO_CFG = ffffffff
Jan 01 00:04:32 user kernel: TX_MAX_CNT0 = ffffffff
Jan 01 00:04:32 user kernel: 2. reg = ffffffff
Jan 01 00:04:32 user kernel: 2. PDMA_GLO_CFG = ffffffff, reg = ffffffff
Jan 01 00:04:32 user kernel: Op mode = 1
Jan 01 00:04:32 user kernel: BssidNum=1
Jan 01 00:04:32 user kernel: Wait for boot done...

[Tomken]

Probably best to raise a ticket with Tech support at http://www.billion.uk.com/esupport explaining the problem.

They will contact you via e-mail (usually within 24hrs) and then you could attach/copy & paste the log into your reply, should it be needed.

They will inform you of any remedial steps to take incuding a RMA if required.