Page 1 of 1
BiPAC 8800AXL & Talktalk fibre
Posted: Wed May 20, 2015 8:53 pm
by glaker
Hi,
Can anyone help please? I'm trying to connect BiPAC 8800AXL to talktalk fibre following the auto setup guide 2.3 VSDL(fibre connection) Page 12 for talktalk home connection but the setup continually fails? can anyone point me in the right direction before I have to return the unit.
Kind Regards
Alan
Re: BiPAC 8800AXL & Talktalk fibre
Posted: Wed May 20, 2015 9:29 pm
by ricke17
Have you tried to call the support line - they are very helpful, they helped me out when trying to connect to plusnet - 0203 372 0120.
Rick.
Re: BiPAC 8800AXL & Talktalk fibre
Posted: Thu May 21, 2015 9:36 am
by billion_fan
glaker wrote:Hi,
Can anyone help please? I'm trying to connect BiPAC 8800AXL to talktalk fibre following the auto setup guide 2.3 VSDL(fibre connection) Page 12 for talktalk home connection but the setup continually fails? can anyone point me in the right direction before I have to return the unit.
Kind Regards
Alan
Try the following
1. Reset the unit back to factory default settings
2. Login to router on
http://192.168.1.254
3. Use the username 'admin' and password 'admin' to login
4. Click on 'Configuration >> WAN >> WAN Service
5. Edit the 'PTM/PPPOE' interface
6. Change the 'Type' to 'IP Over Ethenet'
7. Ensure the '802.1P Priority' is set to 0 and the '802.1Q VLAN ID' is set to 101
8. Make sure 'Obtain an IP address automatically' is ticked
9. Click on 'Apply'
10. Check to see if the internet LED on the front of the router has turned 'green'
Re: BiPAC 8800AXL & Talktalk fibre
Posted: Thu May 21, 2015 7:39 pm
by glaker
Hi,
Thank you billion_fan worked great top man! thanks also to the other replies
Kind Regards
Alan