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No wireless - even in menus

Posted: Thu Sep 13, 2012 7:33 pm
by jgalvin
Hi

I bought two 7800n routers from Amazon, for home and office. I've set up the home router and it has wireless. The other router
is working fine in the office but there's no sign of any wireless options in the setup menu. The wifi light on the panel isn't lit
either.
I updated the firmware to 1.06g but I hadn't even checked for wireless on the original firmware. Is it possible that the firmware
update did for the wifi?

TIA

Re: No wireless - even in menus

Posted: Fri Sep 14, 2012 10:33 am
by billion_fan
The firmware will not cause the wireless function to fail.

Please submit ticket here http://www.billion.uk.com/esupport/inde ... ets/Submit, and attach a screen capture of your status page (Phsyical Port Status) should show the wireless function is missing.