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Wireless Failure

Posted: Sat Nov 17, 2012 11:23 am
by markbarton
Hi,

Seems to be a common issue - my 15 month old 7800N has lost its wireless interface (no lights for wireless or options within the web interface). Wired Ethernet is fine.

I spotted this line in the log

Jan 01 00:00:36 daemon UPNPD[984]: rt61wsc_main() fail ..

What are my options due to its age? Is it still covered under warranty?

Thanks

Mark

Re: Wireless Failure

Posted: Mon Nov 19, 2012 9:50 am
by billion_fan
Please submit a ticket here

http://www.billion.uk.com/esupport/inde ... ets/Submit

We will verify your warranty once we have your serial number. (it should be in warranty as it comes with 2 years warranty)

Re: Wireless Failure

Posted: Mon Nov 19, 2012 2:05 pm
by markbarton
Thanks for that.

Good to know about the 2 year warranty.

Mark