QoS *MAJOR* bug in 7800DXL

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Steelstar
Posts: 32
Joined: Thu Dec 12, 2013 6:32 pm

QoS *MAJOR* bug in 7800DXL

Post by Steelstar » Sat Jan 04, 2014 12:50 am

I discovered a QoS bug... and it is a MAJOR bug in this router (7800DXL).
I spent about 2 hours trying everything, discovering that QoS limitation worked only on download (WAN to LAN) but not upload (LAN to WAN). Couldn't test prioritization since it is much difficult.

I am usually connected through PPPoA, since I find it slightly faster (at least here in Italy).
I tried to switch to PPPoE and ... Boom... QoS was working correctly.

I'll switch to PPPoE, even if I find it hard to believe such a major bug was not noticed before...
The main problem is for those user whose provider use only a PPPoA interface... in this case QoS is useless at the moment.

I expect Billion is going to produce a new firmware in no time to correct this.

billion_fan
Posts: 5202
Joined: Tue Jul 19, 2011 4:30 pm

Re: QoS *MAJOR* bug in 7800DXL

Post by billion_fan » Mon Jan 06, 2014 10:01 am

Steelstar wrote:I discovered a QoS bug... and it is a MAJOR bug in this router (7800DXL).
I spent about 2 hours trying everything, discovering that QoS limitation worked only on download (WAN to LAN) but not upload (LAN to WAN). Couldn't test prioritization since it is much difficult.

I am usually connected through PPPoA, since I find it slightly faster (at least here in Italy).
I tried to switch to PPPoE and ... Boom... QoS was working correctly.

I'll switch to PPPoE, even if I find it hard to believe such a major bug was not noticed before...
The main problem is for those user whose provider use only a PPPoA interface... in this case QoS is useless at the moment.

I expect Billion is going to produce a new firmware in no time to correct this.

I will discuss this issue further with our engineers

ams001
Posts: 3
Joined: Tue Feb 11, 2014 2:50 pm

Re: QoS *MAJOR* bug in 7800DXL

Post by ams001 » Tue Feb 11, 2014 2:54 pm

Arghhh! I wish I had found out about this earlier. I just wasted a morning trying to figure out why QoS was not working as we want to limit our upstream service to our servers.

Thanks, and looking forward to a fix...

billion_fan
Posts: 5202
Joined: Tue Jul 19, 2011 4:30 pm

Re: QoS *MAJOR* bug in 7800DXL

Post by billion_fan » Tue Feb 11, 2014 4:02 pm

ams001 wrote:Arghhh! I wish I had found out about this earlier. I just wasted a morning trying to figure out why QoS was not working as we want to limit our upstream service to our servers.

Thanks, and looking forward to a fix...
Fix found here

http://www.billion.uk.com/esupport/inde ... l_232d_da1

ams001
Posts: 3
Joined: Tue Feb 11, 2014 2:50 pm

Re: QoS *MAJOR* bug in 7800DXL

Post by ams001 » Wed Feb 12, 2014 9:33 am

Thanks for the quick turnaround. Updated this morning and can confirm it is fixed.

"trickle" and "unison" do not work well together.

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