PPPoE and Then Ethernetting a Connection

Discussions for BiPAC 8900 series: 8900AX-1600, 8900AX-2400, 8900X
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RandomGeeza
Posts: 66
Joined: Wed Jan 15, 2014 3:35 pm

PPPoE and Then Ethernetting a Connection

Post by RandomGeeza » Sun Oct 13, 2019 7:24 pm

I have a G.Fast setup running through the EWan Ethernet Port from a TP Link OpenReach Modem.

I wanted to hardwire into the router using another Ethernet cable and noticed that I am not getting anything. Wifi works fine and the PPPoE session is connected, but hardwiring to the web is dead.

I'm not entirely sure the above makes sense to anyone but me, I just wanted to check out a hardwired connection compared the 5GHz wifi.

What settings if any, do I need to configure.

Many thanks.
Last edited by RandomGeeza on Tue Oct 15, 2019 12:12 pm, edited 1 time in total.

billion_fan
Posts: 5205
Joined: Tue Jul 19, 2011 4:30 pm

Re: PPPoE and Then Ethernetting a Connection

Post by billion_fan » Mon Oct 14, 2019 9:20 am

RandomGeeza wrote:
Sun Oct 13, 2019 7:24 pm
I have a G.Fast setup running through the EWan Ethernet Port from a TP Link OpenReach Modem.

I wanted to hardwire into the router using another Ethernet cable and noticed that I am not getting anything. Wifi works fine and the PPPoE seesion is connected, but hardwiring to the web is dead.

I'm not entirely sure the above makes sense to anyone but me, I just wanted to check out a hardwired connection compared the 5GHz wifi.

What settings if any, do I need to configure.

Many thanks.
So your setup is TP-Link open reach modem >>> 8900 series, if I am correct can you answer the following questions

1. What IP address does your PC obtain from the 8900 when a hard wired connection is connected?
2. I assume the LAN LED on the front of the router lights up when your PC is connected?

RandomGeeza
Posts: 66
Joined: Wed Jan 15, 2014 3:35 pm

Re: PPPoE and Then Ethernetting a Connection

Post by RandomGeeza » Mon Oct 14, 2019 9:23 pm

It's the 8900 Series...

1. No IP address is assigned although I have a fixed IP address waiting for it...
2. Yes there is a green light.
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billion_fan
Posts: 5205
Joined: Tue Jul 19, 2011 4:30 pm

Re: PPPoE and Then Ethernetting a Connection

Post by billion_fan » Tue Oct 15, 2019 9:16 am

RandomGeeza wrote:
Mon Oct 14, 2019 9:23 pm
It's the 8900 Series...

1. No IP address is assigned although I have a fixed IP address waiting for it...
2. Yes there is a green light.
Can you try a reboot of the router to see if the DHCP server will kick in.

Also if you can login to the router (via a wireless connection) and make sure the DHCP server is enabled

RandomGeeza
Posts: 66
Joined: Wed Jan 15, 2014 3:35 pm

Re: PPPoE and Then Ethernetting a Connection

Post by RandomGeeza » Tue Oct 15, 2019 12:11 pm

Hiya,

A reboot did nothing and the DHCP server is enabled...
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billion_fan
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Re: PPPoE and Then Ethernetting a Connection

Post by billion_fan » Tue Oct 15, 2019 1:23 pm

RandomGeeza wrote:
Tue Oct 15, 2019 12:11 pm
Hiya,

A reboot did nothing and the DHCP server is enabled...
Just noticed from your first screen shot, the Ethernet connection is coming as unplugged.

If you have another PC with a Ethernet connection try using that
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RandomGeeza
Posts: 66
Joined: Wed Jan 15, 2014 3:35 pm

Re: PPPoE and Then Ethernetting a Connection

Post by RandomGeeza » Tue Oct 15, 2019 5:32 pm

Ahh ha... I tried with a different dongle into the MBP and it worked. Appears the dongle is at fault.

Thanks for the support. Much appreciated.

RandomGeeza
Posts: 66
Joined: Wed Jan 15, 2014 3:35 pm

Re: PPPoE and Then Ethernetting a Connection

Post by RandomGeeza » Wed Oct 16, 2019 9:01 am

One final unrelated question...

Is 2.52.d2 still the latest firmware for the 8900AX R2 device?

Thanks.

billion_fan
Posts: 5205
Joined: Tue Jul 19, 2011 4:30 pm

Re: PPPoE and Then Ethernetting a Connection

Post by billion_fan » Wed Oct 16, 2019 9:14 am

RandomGeeza wrote:
Wed Oct 16, 2019 9:01 am
One final unrelated question...

Is 2.52.d2 still the latest firmware for the 8900AX R2 device?

Thanks.
Yep, the latest firmware with newer code base

RandomGeeza
Posts: 66
Joined: Wed Jan 15, 2014 3:35 pm

Re: PPPoE and Then Ethernetting a Connection

Post by RandomGeeza » Wed Oct 16, 2019 2:54 pm

Cheers.

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