IP tunnel problem

Discussions for BiPAC 8800 series: 8800NL
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frogfoot
Posts: 67
Joined: Sat Jun 02, 2012 8:21 pm

IP tunnel problem

Post by frogfoot » Thu Apr 23, 2015 4:12 pm

Hi,
I'm running firmware Version 2.32d.dh65 and am trying to set up an IP tunnel using Hurricane Electric IPv6, however whilst attempting to configure it I ran into a problem. Once I have created a profile in IP Tunnel > Pv6inIPv4 I cant edit it and whats more I cant delete it! If I check the 'Remove' box and click apply I get the message 'Unable to remove' .
A user guide on how to configure this feature would be useful.
Any ideas welcome.
Tom

ricke17
Posts: 135
Joined: Thu Mar 19, 2015 6:14 am

Re: IP tunnel problem

Post by ricke17 » Thu Apr 23, 2015 4:51 pm

I really ain't got a clue - but page 150 here: https://au.billion.com/downloads/userma ... M-1-04.pdf may help you?

Rick.

frogfoot
Posts: 67
Joined: Sat Jun 02, 2012 8:21 pm

Re: IP tunnel problem

Post by frogfoot » Thu Apr 23, 2015 6:05 pm

Thanks for that, but unfortunately does not help much, (as I can' edit or delete an incorrect profile.)

ricke17
Posts: 135
Joined: Thu Mar 19, 2015 6:14 am

Re: IP tunnel problem

Post by ricke17 » Thu Apr 23, 2015 6:09 pm

Have you called the support line? 020 3372 0120

billion_fan
Posts: 5217
Joined: Tue Jul 19, 2011 4:30 pm

Re: IP tunnel problem

Post by billion_fan » Fri Apr 24, 2015 9:41 am

frogfoot wrote:Thanks for that, but unfortunately does not help much, (as I can' edit or delete an incorrect profile.)
Try the attached firmware, with attached guide on how to setup a tunnel with tunnel broker
You do not have the required permissions to view the files attached to this post.

frogfoot
Posts: 67
Joined: Sat Jun 02, 2012 8:21 pm

Re: IP tunnel problem

Post by frogfoot » Fri Apr 24, 2015 10:55 am

Is this firmware newer than 2.32d.dh65, does it fix any of the other issues, eg.

1) SNMP crash
2) DHCP server going haywire when guest WiFi in separate interface grouping
3) Random Router Lockup

billion_fan
Posts: 5217
Joined: Tue Jul 19, 2011 4:30 pm

Re: IP tunnel problem

Post by billion_fan » Fri Apr 24, 2015 11:04 am

frogfoot wrote:Is this firmware newer than 2.32d.dh65, does it fix any of the other issues, eg.

1) SNMP crash
2) DHCP server going haywire when guest WiFi in separate interface grouping
3) Random Router Lockup
I don't think this firmware will fix either of these issues, it was produced to ensure you can setup a tunnel with tunnel broker (the firmware was produced before the SNMP issue was resolved)

1. SNMP crash should be fixed within the newer release
2. DHCP server issue, our engineers are looking into it
3. Random router lock, need a copy of the system log, when set to debugging to investigate further

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