Purchased 8800NL r2. Connection speed 8mbps slower than BT Homehub 5?

Discussions for BiPAC 8800 series: 8800NL, 8800NLR2, 8800AXL, 8800AXLR2
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markie
Posts: 4
Joined: Mon Jul 27, 2015 8:35 pm

Purchased 8800NL r2. Connection speed 8mbps slower than BT Homehub 5?

Post by markie »

Hi all,

Just bought a Billion 8800NL r2.

Was getting approx 24 mbps download with the BT Homehub 5 according to the router's statistics.

Changed to the Billion and getting approx 15mbps according to the router's statistics.

Tried this several time now.

As soon as I plug the Homehub 5 back in, speed goes up to approx 9 mbbps ! Ditto on another vdsl modem I have borrowed from a friend.

Any reason why the Billion should be dropping this much? Firmware is up to date. Looks, like I'll have to be returning this if it can't be sorted.

Thanks for your help.
billion_fan
Posts: 5398
Joined: Tue Jul 19, 2011 4:30 pm

Re: Purchased 8800NL r2. Connection speed 8mbps slower than BT Homehub 5?

Post by billion_fan »

Can you take screen capture of the DSL statistics from both units so we can compare??

(on the Billion its Status >> Statistics >> xDSL, not sure about the BT Home Hub 5)
markie
Posts: 4
Joined: Mon Jul 27, 2015 8:35 pm

Re: Purchased 8800NL r2. Connection speed 8mbps slower than BT Homehub 5?

Post by markie »

Thanks for reply.

With all this turning on and off connection speed has dropped a bit, but here are the stats from the three routers:

From Billion Router:

Mode VDSL2
Traffic Type PTM
Status Up
Link Power State L0
Downstream Upstream
Line Coding (Trellis) On On
SNR Margin (dB) 8.8 5.9
Attenuation (dB) 29.2 0.0
Output Power (dBm) 9.6 6.5
Attainable Rate (Kbps) 16857 2269
Rate (Kbps) 14187 2269
B (# of bytes in Mux Data Frame) 228 130
M (# of Mux Data Frames in an RS codeword) 1 1
T (# of Mux Data Frames in an OH sub-frame) 0 0
R (# of redundancy bytes in the RS codeword) 12 16
S (# of data symbols over which the RS code word spans) 0.5111 1.8261
L (# of bits transmitted in each data symbol) 3772 644
D (interleaver depth) 2 2
I (interleaver block size in bytes) 241 147
N (RS codeword size) 241 147
Delay (msec) 0 0
INP (DMT symbol) 51.00 40.00
OH Frames 0 0
OH Frame Errors 288 0
RS Words 311810 89949
RS Correctable Errors 9465 0
RS Uncorrectable Errors 0 0

From other VDSL router (TP-LINK):

Current Rate(kbps) 2248 22635
Max Rate(kbps) 2262 23651
SNR Margin(dB) 6.1 6.8
Line Attenuation(dB) 67 26.7

From Homehub 5:

VDSL uptime: 0 days, 00:00:16
6. Data Rate: 2294 / 22665
7. Maximum Data Rate: 2294 / 23983
8. Noise Margin: 6.1 / 6.9
9. Line Attenuation: 39.5 / 29.3
10. Signal Attenuation: 0.0 / 0.0
11. Data sent/received: 0.0 MB / 0.0 MB
billion_fan
Posts: 5398
Joined: Tue Jul 19, 2011 4:30 pm

Re: Purchased 8800NL r2. Connection speed 8mbps slower than BT Homehub 5?

Post by billion_fan »

markie wrote:Thanks for reply.

With all this turning on and off connection speed has dropped a bit, but here are the stats from the three routers:

From Billion Router:

Mode VDSL2
Traffic Type PTM
Status Up
Link Power State L0
Downstream Upstream
Line Coding (Trellis) On On
SNR Margin (dB) 8.8 5.9
Attenuation (dB) 29.2 0.0
Output Power (dBm) 9.6 6.5
Attainable Rate (Kbps) 16857 2269
Rate (Kbps) 14187 2269
B (# of bytes in Mux Data Frame) 228 130
M (# of Mux Data Frames in an RS codeword) 1 1
T (# of Mux Data Frames in an OH sub-frame) 0 0
R (# of redundancy bytes in the RS codeword) 12 16
S (# of data symbols over which the RS code word spans) 0.5111 1.8261
L (# of bits transmitted in each data symbol) 3772 644
D (interleaver depth) 2 2
I (interleaver block size in bytes) 241 147
N (RS codeword size) 241 147
Delay (msec) 0 0
INP (DMT symbol) 51.00 40.00
OH Frames 0 0
OH Frame Errors 288 0
RS Words 311810 89949
RS Correctable Errors 9465 0
RS Uncorrectable Errors 0 0

From other VDSL router (TP-LINK):

Current Rate(kbps) 2248 22635
Max Rate(kbps) 2262 23651
SNR Margin(dB) 6.1 6.8
Line Attenuation(dB) 67 26.7

From Homehub 5:

VDSL uptime: 0 days, 00:00:16
6. Data Rate: 2294 / 22665
7. Maximum Data Rate: 2294 / 23983
8. Noise Margin: 6.1 / 6.9
9. Line Attenuation: 39.5 / 29.3
10. Signal Attenuation: 0.0 / 0.0
11. Data sent/received: 0.0 MB / 0.0 MB

PM sent :D
blfamily
Posts: 2
Joined: Sun Aug 07, 2016 8:06 pm

Re: Purchased 8800NL r2. Connection speed 8mbps slower than BT Homehub 5?

Post by blfamily »

I was just about to press the order button when I saw this post, I don't want the same happening to me?

Could you explain why the OP was slower by 8mbps ? Thanks in advance!
markie
Posts: 4
Joined: Mon Jul 27, 2015 8:35 pm

Re: Purchased 8800NL r2. Connection speed 8mbps slower than BT Homehub 5?

Post by markie »

Tried new firmware, but in the end I had to send the Billion back to Amazon as the issue could not be sorted.
blfamily
Posts: 2
Joined: Sun Aug 07, 2016 8:06 pm

Re: Purchased 8800NL r2. Connection speed 8mbps slower than BT Homehub 5?

Post by blfamily »

Cheers
norsenoddy
Posts: 22
Joined: Fri Jun 03, 2016 12:09 pm

Re: Purchased 8800NL r2. Connection speed 8mbps slower than BT Homehub 5?

Post by norsenoddy »

Think I'll be returning my one too :( no better than the cheap one that the provider sent ( in fact it's worse to be honest ) I'll try a few other things but it's not looking good
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