8800AXL R2 gone slightly crazy - "mroute: pending queue full, dropping entries"

[srw985]

Bought a 8800AXL R2 to replace constantly failing Sky Q routers. First 4 days it's been absolutely perfect and really impressed with it.

Suddenly tonight things have started going a bit haywire and very temperamental. Wifi dropouts, webgui not loading sometimes.

System log is now full of stuff like this. Is a hard reset the best option at this point? Running 2.52.d12 as shipped (or autoupdated?)

Nov 10 22:38:41 kern warn kernel: mroute: pending queue full, dropping entries
Nov 10 22:38:41 kern warn kernel: mroute: pending queue full, dropping entries
Nov 10 22:38:41 kern warn kernel: mroute: pending queue full, dropping entries
Nov 10 22:38:47 kern warn kernel: net_ratelimit: 12 callbacks suppressed
Nov 10 22:38:47 kern warn kernel: mroute: pending queue full, dropping entries
Nov 10 22:38:47 kern warn kernel: mroute: pending queue full, dropping entries

[billion_fan]

Bought a 8800AXL R2 to replace constantly failing Sky Q routers. First 4 days it's been absolutely perfect and really impressed with it.

Suddenly tonight things have started going a bit haywire and very temperamental. Wifi dropouts, webgui not loading sometimes.

System log is now full of stuff like this. Is a hard reset the best option at this point? Running 2.52.d12 as shipped (or autoupdated?)

Nov 10 22:38:41 kern warn kernel: mroute: pending queue full, dropping entries
Nov 10 22:38:41 kern warn kernel: mroute: pending queue full, dropping entries
Nov 10 22:38:41 kern warn kernel: mroute: pending queue full, dropping entries
Nov 10 22:38:47 kern warn kernel: net_ratelimit: 12 callbacks suppressed
Nov 10 22:38:47 kern warn kernel: mroute: pending queue full, dropping entries
Nov 10 22:38:47 kern warn kernel: mroute: pending queue full, dropping entries

A soft reboot will resolve your issue.

Also try enabling 'Wireless Multicast Forwarding (WMF)' for both bands

[srw985]

Thanks, I've enabled WMF on both channels and this seems to have made an improvement after rebooting. It's been running fine for a few hours now and the WebGui has remained fast and accessible. I've noticed the log still has loads of repeated "kern warn kernel: mroute: pending queue full, dropping entries" entries amongst the usual stuff. Should I be concerned?

[billion_fan]

Thanks, I've enabled WMF on both channels and this seems to have made an improvement after rebooting. It's been running fine for a few hours now and the WebGui has remained fast and accessible. I've noticed the log still has loads of repeated "kern warn kernel: mroute: pending queue full, dropping entries" entries amongst the usual stuff. Should I be concerned?

Let me check with the our engineers and get back to you

[srw985]

Problem seems to have come back this morning. The network itself is running working fine, but I can't access the WebGUI.

Browsers hang on 'waiting for 192.168.0.1' and sometimes I'll get a login prompt after 1-2 minutes. It'll then let me browse the WebGUI, sort of, with every click taking 1-2 minutes or failing completely, so it's pretty unusable.

I'm assuming a reboot using the button on the back will fix this temporarily again, but as the network is working fine otherwise I'll just leave it alone for now and await further instruction.

Is there a way I can provide you with a proper log file, or should I try a factory reset next?

[billion_fan]

Problem seems to have come back this morning. The network itself is running working fine, but I can't access the WebGUI.

Browsers hang on 'waiting for 192.168.0.1' and sometimes I'll get a login prompt after 1-2 minutes. It'll then let me browse the WebGUI, sort of, with every click taking 1-2 minutes or failing completely, so it's pretty unusable.

I'm assuming a reboot using the button on the back will fix this temporarily again, but as the network is working fine otherwise I'll just leave it alone for now and await further instruction.

Is there a way I can provide you with a proper log file, or should I try a factory reset next?

I have just updated our engineers that issue has resurfaced, once I get a reply I will drop you a update

[billion_fan]

Problem seems to have come back this morning. The network itself is running working fine, but I can't access the WebGUI.

Browsers hang on 'waiting for 192.168.0.1' and sometimes I'll get a login prompt after 1-2 minutes. It'll then let me browse the WebGUI, sort of, with every click taking 1-2 minutes or failing completely, so it's pretty unusable.

I'm assuming a reboot using the button on the back will fix this temporarily again, but as the network is working fine otherwise I'll just leave it alone for now and await further instruction.

Is there a way I can provide you with a proper log file, or should I try a factory reset next?

I have just updated our engineers that issue has resurfaced, once I get a reply I will drop you a update

Attached is newer firmware for you to try, please me know if you experience any issues

[srw985]

Hasn't solved the issue unfortunately. WebGUI unresponsive after a couple hours. I'll try to reboot and catch some logs before it crashes completely in the morning, though I may just try a factory reset first.

The wifi from the 8800AXL R2 won't allow some devices to connect, though everything connected via LAN (including other wifi APs) seems to be working absolutely fine, so I'm happy to leave it until tomorrow rather than break everyone's connection at streaming time.

[billion_fan]

Hasn't solved the issue unfortunately. WebGUI unresponsive after a couple hours. I'll try to reboot and catch some logs before it crashes completely in the morning, though I may just try a factory reset first.

The wifi from the 8800AXL R2 won't allow some devices to connect, though everything connected via LAN (including other wifi APs) seems to be working absolutely fine, so I'm happy to leave it until tomorrow rather than break everyone's connection at streaming time.

I have updated our engineers, if you can grab a full copy of the system log once the the issue has occured off this new firmware that will be great

[srw985]

It's tricky, as it can take 5 min+ to load a page from the WebGUI once the issue has occurred. I've just done a reboot before seeing this post, and have attached the current full log here https://pastebin.com/pWYWN57G

I'll check back in a couple hours and try to retrieve a new log once the issue has occurred. Any way I can I get the logs via SSH or something?