Billion BIPAC 7800N wi-fi not in range

[talbot649]

Hi there,

For the first year this router had a great wireless service, never (rarely) dropping connection etc. However the last few weeks it will drop connection to devices (smartphones, laptops) regularly and need restarting to reconnect. The last week or so it is very hard to get a connection at all - it either says not in range or can detect the wi-fi and just won't connect.

I've tried changing the channel from 11 to 1, 4 etc and also changed security but nothing resolves the problem.

[billion_fan]

Hi there,

For the first year this router had a great wireless service, never (rarely) dropping connection etc. However the last few weeks it will drop connection to devices (smartphones, laptops) regularly and need restarting to reconnect. The last week or so it is very hard to get a connection at all - it either says not in range or can detect the wi-fi and just won't connect.

I've tried changing the channel from 11 to 1, 4 etc and also changed security but nothing resolves the problem.

Try changing the channel width to 20mhz

[talbot649]

I tried it but it has no effect. It tried to connect a minute ago and had an authentication error, but separately it drops in and out of range, even though I'm sat next to it.

[billion_fan]

I tried it but it has no effect. It tried to connect a minute ago and had an authentication error, but separately it drops in and out of range, even though I'm sat next to it.

can you send me a copy of your full system via PM??

[talbot649]

Just sent that to you, many thanks

[talbot649]

I'm getting an authentication error on the Galaxy S3 when I try to connect with that, however another smartphone won't connect either so I'm confident it is an issue with the router rather than the phones.

[billion_fan]

Just sent that to you, many thanks

Sorry I meant the system log from the router, found under 'Advanced >> Status >> System log'

[ady702]

I am getting this too randomly for no reason, been fine for months. I had all my mac address saved on the mac filter list, but last night my iphone and motoG would not connect. Tried the motoG today it picked up the router but cant connect, really annoying