Setting up 7800dxl with BT Infinity

Trafford lad
Posts: 47
Joined: Wed Dec 18, 2013 9:54 am

Re: Setting up 7800dxl with BT Infinity

Post by Trafford lad »

haven't got either of them lit doh, looks like our IT guy hasn't configured it properly either

will try again from scratch and report back - cancelled my 8800NL on Amazon too because of zero stock availability and also on the strength of our IT guy saying it was really easy to do :x
billion_fan
Posts: 5398
Joined: Tue Jul 19, 2011 4:30 pm

Re: Setting up 7800dxl with BT Infinity

Post by billion_fan »

Trafford lad wrote:haven't got either of them lit doh, looks like our IT guy hasn't configured it properly either

will try again from scratch and report back - cancelled my 8800NL on Amazon too because of zero stock availability and also on the strength of our IT guy saying it was really easy to do :x
Normally it is easy to do, the 7800DXL should work like a PC connecting to the HH5, it will obtain a LAN IP address just like a PC. (when configured for a EWAN connection)

If you still have issues, post me a copy of your config file on our esupport system and I will set it up for you (I'll pick up the ticket on Monday :D )
Trafford lad
Posts: 47
Joined: Wed Dec 18, 2013 9:54 am

Re: Setting up 7800dxl with BT Infinity

Post by Trafford lad »

thanks, going to try again shortly, will let you know on Monday ;)
evansnp
Posts: 162
Joined: Fri Feb 28, 2014 11:28 am

Re: Setting up 7800dxl with BT Infinity

Post by evansnp »

I know that it's a bit late for this user, but you can ask the Openreach engineer to swap the HH5 for an Openreach modem. This is what I did yesterday, and it worked straight away with my 7800DXL.
Trafford lad
Posts: 47
Joined: Wed Dec 18, 2013 9:54 am

Re: Setting up 7800dxl with BT Infinity

Post by Trafford lad »

Gave up trying - just installed the 8800NL after re-ordering yesterday Saturday which arrived today Sunday :D

Install easy peasy - even i could do it !!! :o

Nice unit - smaller then what i expected, good coverage so far in the house, wireless download speed tests ( 20 feet away from Router in different room ) are around the same as the HH5 - 17-20 mb/s

I expect the download speeds will change depending on time of day ;)

One billion 8800NL working well - hopefully no drop outs on gaming as with the HH, here's hoping :D
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