Remote access PLEX

Discussions for BiPAC 8800 series: 8800NL, 8800NLR2, 8800AXL, 8800AXLR2
nigelb
Posts: 46
Joined: Wed Jun 14, 2017 2:58 pm

Re: Remote access PLEX

Post by nigelb »

which one is your primary internet connection
ppp1.1.
0a was not set up by me but 'appeared' in factory settings setup. I understood this was for ADSL? Do I remove it?

If using UPNP, and not selecting 'Manually Specify public port' you don't need to port forward - which is why I queried your UPNP port forward in your screenshot? Why did you do it?

If using 'Manually specify public port' then you manually specify the external port you set within the plex server, and internal port will be 32400. - I do not see that setting? Where is it?

Then you can run a port test, like my test the port was showing open, but the plex server seems to think the port is closed.

The only time I got a consistent RA showing on the plex server, was when using UPNP.

I would advise always checking the port, on canyouseeme just to be sure
- as per post on Feb8th, port showing closed in canuseeme
billion_fan
Posts: 5398
Joined: Tue Jul 19, 2011 4:30 pm

Re: Remote access PLEX

Post by billion_fan »

nigelb wrote: Mon Feb 12, 2018 9:56 am which one is your primary internet connection
ppp1.1.
0a was not set up by me but 'appeared' in factory settings setup. I understood this was for ADSL? Do I remove it?

If using UPNP, and not selecting 'Manually Specify public port' you don't need to port forward - which is why I queried your UPNP port forward in your screenshot? Why did you do it?

If using 'Manually specify public port' then you manually specify the external port you set within the plex server, and internal port will be 32400. - I do not see that setting? Where is it?

Then you can run a port test, like my test the port was showing open, but the plex server seems to think the port is closed.

The only time I got a consistent RA showing on the plex server, was when using UPNP.

I would advise always checking the port, on canyouseeme just to be sure
- as per post on Feb8th, port showing closed in canuseeme
Yes you can remove the PPPoA WAN connection, as the UPNP rule seems to open for that interface, the UPNP rule should show for the ppp1.1 interface

The screen shot with the UPNP rule, is done automatically by the router, so you know the port is open via UPNP for the correct WAN interface

When add a virtual server rule the section where you enter the ports, you will see internal and external ports. (internal will always be 32400)

I think if you get the UPNP rule using the correct interface, you should be ok, you can check the port with canyouseeme after that
nigelb
Posts: 46
Joined: Wed Jun 14, 2017 2:58 pm

Re: Remote access PLEX

Post by nigelb »

PPPoA WAN connection removed. No port forwarding at all. Still the same, still canuseemee does not see 32400. Where now?
billion_fan
Posts: 5398
Joined: Tue Jul 19, 2011 4:30 pm

Re: Remote access PLEX

Post by billion_fan »

nigelb wrote: Mon Feb 12, 2018 12:11 pm PPPoA WAN connection removed. No port forwarding at all. Still the same, still canuseemee does not see 32400. Where now?
Is port showing up as a UPNP rule with the virtual server??? If not try restarting your plex server

I think we might need remote access to one device running your plex server so I can investigate. (teamviewer if possible, PM me your ID and PW)
nigelb
Posts: 46
Joined: Wed Jun 14, 2017 2:58 pm

Re: Remote access PLEX

Post by nigelb »

You have it. PM sent at 1355
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