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firmware 2.52
Posted: Mon Jun 11, 2018 6:56 pm
by davidl
Hi
I have an 8800NL R2.
Every time I have upgraded to a version of 2.52 i have problems with the box rebooting itself approximately every 12 hours or so.
Reverted back to 2.50 version all is rock solid.
On a BT infinity line.
Anybody else seen this issue?
Any suggestions?
Dave
Re: firmware 2.52
Posted: Mon Jun 11, 2018 7:29 pm
by Grimers
Hi Dave,
I would advise going back to 2.50 until Billion release a test firmware.
Thanks,
William
Re: firmware 2.52
Posted: Tue Jun 12, 2018 9:21 am
by billion_fan
davidl wrote: ↑Mon Jun 11, 2018 6:56 pm
Hi
I have an 8800NL R2.
Every time I have upgraded to a version of 2.52 i have problems with the box rebooting itself approximately every 12 hours or so.
Reverted back to 2.50 version all is rock solid.
On a BT infinity line.
Anybody else seen this issue?
Any suggestions?
Dave
Stick to 2.50 for now, we are investigating with our engineers and once I get a update I will post it
Re: firmware 2.52
Posted: Tue Jun 12, 2018 4:41 pm
by davidl
great.
many thanks.
as i mentioned i am on 2.50a.d13 and all is rock solid.
Dave
Re: firmware 2.52
Posted: Tue Jun 12, 2018 4:57 pm
by billion_fan
davidl wrote: ↑Tue Jun 12, 2018 4:41 pm
great.
many thanks.
as i mentioned i am on 2.50a.d13 and all is rock solid.
Dave
I assume you tried 2.52.d10 also, which was supposed to solve the reboot issues??
I might need some logs to captured (off 2.52.d10), if you happy to help??
Re: firmware 2.52
Posted: Thu Jun 14, 2018 2:28 pm
by davidl
yes tried 2.52.10.....reboots.
all i could see from the logs was the reboot.
did have it syslogging to a server but nothing visible there.
Re: firmware 2.52
Posted: Thu Jun 14, 2018 2:33 pm
by billion_fan
davidl wrote: ↑Thu Jun 14, 2018 2:28 pm
yes tried 2.52.10.....reboots.
all i could see from the logs was the reboot.
did have it syslogging to a server but nothing visible there.
Did you set the log level and display level to debugging before capturing the logs??
Re: firmware 2.52
Posted: Fri Jun 15, 2018 1:21 pm
by davidl
no i had not got it on debugging - informational only...
i dont have the time to retry the 2.52 - sorry.
i have turned on debugging and syslogging but on 2.50.
if anything strange appears ai will let you know.
i cant believe i am the only one seeing this issue.....
Re: firmware 2.52
Posted: Fri Jun 15, 2018 9:10 pm
by nfxcr3w
davidl wrote: ↑Fri Jun 15, 2018 1:21 pm
no i had not got it on debugging - informational only...
i dont have the time to retry the 2.52 - sorry.
i have turned on debugging and syslogging but on 2.50.
if anything strange appears ai will let you know.
i cant believe i am the only one seeing this issue.....
Not the only one i tested the latest version of the 8800nl r2 and it rebooted after 3 days of use. plus the latest one causes the snr margins to dip too low causing the 800nl r2 to reboot.
Re: firmware 2.52
Posted: Sun Jun 17, 2018 1:27 pm
by Pete-B
I have just got an 8800NL R2, it came with 2.52.d10. I am on a Plusnet Fibre Extra (80/20) line.
Logging has been set to debugging and it is being sent to my Raspberry Pi.
Will let you know how I get on.