8800NL Struggling to setup FTP server with pasv port range

Discussions for BiPAC 8800 series: 8800NL, 8800NLR2, 8800AXL, 8800AXLR2
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Spudgun
Posts: 27
Joined: Sat Jan 26, 2013 9:02 pm

8800NL Struggling to setup FTP server with pasv port range

Post by Spudgun »

Good morning,

I wonder if you could help me with a problem that I am having with setting up my FTP server (ioftp) on my new 8800NL.

I have allocated a static IP address outside the DHCP range to the PC that hosts the server and have set 'virtual server' rules to forward the FTP port and the PASV port range to the correct IP address.

However, when I connect to the FTP I get a data socket error on listing as it is unable a port from the PASV port range I have put into the virtual server rules, so I am guessing that the ports are not being forwarded correctly.

One thing I have noticed, though, is that the server attempts to open a port on my real (i.e. external/static) IP address rather than my 192.168.* address that I have set for this PC. However, shouldn't an attempt to connect to my external IP address on a specific port get redirected to the right place?

I have also tried to switch the server to an IP address within the DHCP range and change the virtual server rules accordingly, but this produces exactly the same thing.

I know that the server setup works fine as if I switch back to my modem (BT)/router (Asus) combo with the same firewall rules everything works exactly as it should.

Any thoughts/suggestions and help will be greatly appreciated.
billion_fan
Posts: 5398
Joined: Tue Jul 19, 2011 4:30 pm

Re: 8800NL Struggling to setup FTP server with pasv port ran

Post by billion_fan »

Spudgun wrote:Good morning,

I wonder if you could help me with a problem that I am having with setting up my FTP server (ioftp) on my new 8800NL.

I have allocated a static IP address outside the DHCP range to the PC that hosts the server and have set 'virtual server' rules to forward the FTP port and the PASV port range to the correct IP address.

However, when I connect to the FTP I get a data socket error on listing as it is unable a port from the PASV port range I have put into the virtual server rules, so I am guessing that the ports are not being forwarded correctly.

One thing I have noticed, though, is that the server attempts to open a port on my real (i.e. external/static) IP address rather than my 192.168.* address that I have set for this PC. However, shouldn't an attempt to connect to my external IP address on a specific port get redirected to the right place?

I have also tried to switch the server to an IP address within the DHCP range and change the virtual server rules accordingly, but this produces exactly the same thing.

I know that the server setup works fine as if I switch back to my modem (BT)/router (Asus) combo with the same firewall rules everything works exactly as it should.

Any thoughts/suggestions and help will be greatly appreciated.
When you check your 'Virtual Server' rule have you checked the 'Interface' drop down menu, to make sure your correct WAN is selected??
Spudgun
Posts: 27
Joined: Sat Jan 26, 2013 9:02 pm

Re: 8800NL Struggling to setup FTP server with pasv port ran

Post by Spudgun »

Thanks for getting back to me so quickly :-)

The correct WAN is selected in the drop down menu for both virtual server rules (the FTP port and the PASV port range)
billion_fan
Posts: 5398
Joined: Tue Jul 19, 2011 4:30 pm

Re: 8800NL Struggling to setup FTP server with pasv port ran

Post by billion_fan »

Spudgun wrote:Thanks for getting back to me so quickly :-)

The correct WAN is selected in the drop down menu for both virtual server rules (the FTP port and the PASV port range)
If you run a port scan, is the port showing as open??
Spudgun
Posts: 27
Joined: Sat Jan 26, 2013 9:02 pm

Re: 8800NL Struggling to setup FTP server with pasv port ran

Post by Spudgun »

Thanks again for the speedy reply, I'll need to check that one when I get home tonight. Will update the thread later :-)
billion_fan
Posts: 5398
Joined: Tue Jul 19, 2011 4:30 pm

Re: 8800NL Struggling to setup FTP server with pasv port ran

Post by billion_fan »

Spudgun wrote:Thanks again for the speedy reply, I'll need to check that one when I get home tonight. Will update the thread later :-)
Yeah it should work, port forwarding is a simple feature, that works on all Billion products.
Spudgun
Posts: 27
Joined: Sat Jan 26, 2013 9:02 pm

Re: 8800NL Struggling to setup FTP server with pasv port ran

Post by Spudgun »

All working now :-) rules set by using internet explorer rather than chrome and it now works exactly as it should.

Don't know why that has happened, but glad to have it fixed.

Thanks for the help!
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