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8800nl Sky Fibre Problem

Posted: Tue Jun 02, 2015 1:21 pm
by Zehkari
Hey,

Just want to start off by saying I have been a billion user for some time now, and that I haven't got the best knowledge when it comes to computers.

My ISP is Sky and I am on their Fibre deal. After switching over from ASDL a couple of weeks ago, my Billion 7800n had to be changed.
The 8800nl has been great, can see a difference in power compared to the standard SR102 Sky sends their customers.

However, there is something wrong and I can't quite pinpoint it.
Every now and again my connection acts funny, like there is no response. I can't load web pages like Facebook or the Flash suggestions on Youtube to the side.
When trying to play a video game, I struggle to log into the game.
However from what I've noticed, downloading speeds seem to not differ.

But, as soon as I restart/reset the router everything is back to normal and loads pretty fast.

I have connected through PTM Interface using 802.1P as 0 and VLAN as 101.
Ethernet only. Haven't tested wireless.
I cannot connect using the quick start - every time I get - 'WAN setting is not successful, you can do this procedure again.'
I have recorded my 'xDsl' if that helps at all?

If anyone has any ideas on how to sort this out, would be appreciated.

Thanks,
Rob

Re: 8800nl Sky Fibre Problem

Posted: Fri Jun 05, 2015 10:00 am
by billion_fan
Zehkari wrote:Hey,

Just want to start off by saying I have been a billion user for some time now, and that I haven't got the best knowledge when it comes to computers.

My ISP is Sky and I am on their Fibre deal. After switching over from ASDL a couple of weeks ago, my Billion 7800n had to be changed.
The 8800nl has been great, can see a difference in power compared to the standard SR102 Sky sends their customers.

However, there is something wrong and I can't quite pinpoint it.
Every now and again my connection acts funny, like there is no response. I can't load web pages like Facebook or the Flash suggestions on Youtube to the side.
When trying to play a video game, I struggle to log into the game.
However from what I've noticed, downloading speeds seem to not differ.

But, as soon as I restart/reset the router everything is back to normal and loads pretty fast.

I have connected through PTM Interface using 802.1P as 0 and VLAN as 101.
Ethernet only. Haven't tested wireless.
I cannot connect using the quick start - every time I get - 'WAN setting is not successful, you can do this procedure again.'
I have recorded my 'xDsl' if that helps at all?

If anyone has any ideas on how to sort this out, would be appreciated.

Thanks,
Rob
Try loading the latest firmware 2.32e