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Cannot get 8800NL to sync
Posted: Sat Jul 18, 2015 1:14 pm
by arobertson676
Just received the 8800NL today.
My Huawei HG612 has been removed and the 8800NL has been put in its place, however the 8800NL will not sync. The HG612 had no issues syncing whatsoever.
I've upgraded the firmware to 2.32e but still no joy.
I'm on TalkTalk Fibre.
Re: Cannot get 8800NL to sync
Posted: Sat Jul 18, 2015 4:40 pm
by ricke17
Have you seen this thread:
viewtopic.php?f=19&t=3090
Re: Cannot get 8800NL to sync
Posted: Sun Jul 19, 2015 10:57 am
by arobertson676
It's the fact that the DSL light flashes on and off that would seem to indicate some kind of physical issue.
Re: Cannot get 8800NL to sync
Posted: Sun Jul 19, 2015 11:02 am
by ricke17
I am assuming you have ensured that the plug in pushed in correctly etc?
Re: Cannot get 8800NL to sync
Posted: Sun Jul 19, 2015 11:15 am
by arobertson676
Yes, using the same cabling that works perfectly with the HG612...
Re: Cannot get 8800NL to sync
Posted: Sun Jul 19, 2015 11:31 am
by ricke17
Hmmmm, the only other option would be to set it back to factory settings - but DLM may kick in
Re: Cannot get 8800NL to sync
Posted: Sun Jul 19, 2015 1:26 pm
by arobertson676
How would DLM kick in if the 8800NL cannot sync in the first place...
Re: Cannot get 8800NL to sync
Posted: Sun Jul 19, 2015 2:01 pm
by ricke17
I just assumed that everytime you rebooted the 8800 it'll send a message saying you were rebotting to your local network. I am only trying to help though.
Re: Cannot get 8800NL to sync
Posted: Sun Jul 19, 2015 3:03 pm
by arobertson676
I'm sorry but I don't understand you.
The 8800NL does not sync, the settings for the authentication with the ISP will have no effect on this.
Re: Cannot get 8800NL to sync
Posted: Sun Jul 19, 2015 3:07 pm
by ricke17
Send it back then!