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Sky Fibre - not connecting after restart

Posted: Sat Oct 24, 2015 11:32 am
by skyuser01
Hi I used my trusty 8800AXL for about 6 months without any problems at all. Now I've moved house and taken Sky Fibre with me.
When I connect using the old sky equipment I have no problems. When I plugged my 8800 in it wouldn't connect. I did a factory reset -> quick start and entered my option 61 details in again = no problems. Restart the 8800 and it won't connect again - after about 10 minutes on the quick connect page it just says FAIL!

Any idea whats going on?

Re: Sky Fibre - not connecting after restart

Posted: Sat Oct 24, 2015 3:47 pm
by skyuser01
Seems to resolved
Looks like the 802.1P Priority and 802.1Q VLAN ID fields were defaulting to -1 after restarting but I filled them in manually and they seem to be sticking. Good to have the modem back