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8800 NM and SNMP fail ...

Posted: Sat Oct 24, 2015 10:45 pm
by radiomean
Hi,

As title, trying to setup SNMP traffic monitoring on 8800 using PRTG
I think I have seen earlier messages but not many so I will post.

Can't get SNMP working, and I see SNMP deamon errors in the log - is this still a known bug, and has anyone 'official' commented about it?
It fails at the PRTG end with no response, and a SNMP test program also gets no response.

FW is 2.32d.dm12 - is this the latest please?
I don't update FW without good reason (the router is working fine except for this SNMP bug)

Cheers!

Re: 8800 NM and SNMP fail ...

Posted: Mon Oct 26, 2015 9:17 am
by billion_fan
radiomean wrote:Hi,

As title, trying to setup SNMP traffic monitoring on 8800 using PRTG
I think I have seen earlier messages but not many so I will post.

Can't get SNMP working, and I see SNMP deamon errors in the log - is this still a known bug, and has anyone 'official' commented about it?
It fails at the PRTG end with no response, and a SNMP test program also gets no response.

FW is 2.32d.dm12 - is this the latest please?
I don't update FW without good reason (the router is working fine except for this SNMP bug)

Cheers!
You need the latest firmware, which will resolve your SNMP issue (firmware 2.32e)

Re: 8800 NM and SNMP fail ...

Posted: Sun Nov 01, 2015 10:41 am
by radiomean
Many thanks...

Where is it please - I could only find the older firmware a while ago?

Cheers!

(PS slow reply cos I don't visit often...)

Re: 8800 NM and SNMP fail ...

Posted: Sun Nov 01, 2015 9:02 pm
by radiomean
Just to say, I've found the latest firmware and the SNMP is working ... it failed once after two hours of running so I am not sure if it's stable, but is running again after power off/on...

BTW - is there a 'remote reboot' setting on the 8800 NL - I can't see it anywhere!

Cheers!

Re: 8800 NM and SNMP fail ...

Posted: Mon Nov 02, 2015 9:22 am
by billion_fan
radiomean wrote:Just to say, I've found the latest firmware and the SNMP is working ... it failed once after two hours of running so I am not sure if it's stable, but is running again after power off/on...

BTW - is there a 'remote reboot' setting on the 8800 NL - I can't see it anywhere!

Cheers!

You can find under 'Advanced Setup >> Management >> Auto Reboot'

Re: 8800 NM and SNMP fail ...

Posted: Tue Nov 03, 2015 11:53 pm
by radiomean
a) thanks but I wasn't clear ... I meant a button to reboot the router in the web interface (rather than physically switching it off and on...)

b) re SNMP - I now find it runs for a few hours and crashes the SNMP ... that is why I need a software button to reboot the router!

Cheers !

Re: 8800 NM and SNMP fail ...

Posted: Wed Nov 04, 2015 9:33 am
by billion_fan
radiomean wrote:a) thanks but I wasn't clear ... I meant a button to reboot the router in the web interface (rather than physically switching it off and on...)

b) re SNMP - I now find it runs for a few hours and crashes the SNMP ... that is why I need a software button to reboot the router!

Cheers !
Click on 'Restart' on the bottom right hand corner and select current settings and then reboot

All issues were resolve with SNMP with 2.32e, a lot of users are using this function and don't have any issue