Wifi Drops When Moving from Downstairs to Upstairs

Discussions for BiPAC 8800 series: 8800NL, 8800NLR2, 8800AXL, 8800AXLR2
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YorkshireMash
Posts: 2
Joined: Thu Apr 07, 2016 9:56 pm

Wifi Drops When Moving from Downstairs to Upstairs

Post by YorkshireMash »

When moving around the house, particularly from downstairs (where the router is) to upstairs, my MacBook loses connection. Actually, it remains connected, but I am unable to route anywhere. I'm running on the 5GHz side.

Disabling the NIC on the Mac and reconnecting it brings everything back to life. Signal strength is absolutely fine.

I suspect there's probably a simple setting on the Billion 8800AXL that I run, that might fix this, or go some way to fixing this...

Any ideas?
Screen Shot 2016-04-07 at 23.24.44.png
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billion_fan
Posts: 5398
Joined: Tue Jul 19, 2011 4:30 pm

Re: Wifi Drops When Moving from Downstairs to Upstairs

Post by billion_fan »

YorkshireMash wrote:When moving around the house, particularly from downstairs (where the router is) to upstairs, my MacBook loses connection. Actually, it remains connected, but I am unable to route anywhere. I'm running on the 5GHz side.

Disabling the NIC on the Mac and reconnecting it brings everything back to life. Signal strength is absolutely fine.

I suspect there's probably a simple setting on the Billion 8800AXL that I run, that might fix this, or go some way to fixing this...

Any ideas?
Screen Shot 2016-04-07 at 23.24.44.png
Try changing the channel to fixed channel eg channel 36
YorkshireMash
Posts: 2
Joined: Thu Apr 07, 2016 9:56 pm

Re: Wifi Drops When Moving from Downstairs to Upstairs

Post by YorkshireMash »

Apologies - went quiet as it seemed to work. Must not have kept an eye on it, as it hasn't made any difference :(
Tomken
Posts: 467
Joined: Tue Jul 26, 2011 10:31 am
Location: Co Durham

Re: Wifi Drops When Moving from Downstairs to Upstairs

Post by Tomken »

It's quite possible that because of the construction of your home that you are going through a "blind" spot.

5GHz uses what is known as a splatter effect where the signal bounces off walls, whereas 2.4GHz goes through them - at least to a point depending upon the thickness and materials used.

Change to 2.4GHz to see if you still experience the problem.
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