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Wireless stopped working

Posted: Tue May 17, 2016 9:02 am
by whittall1
Hi,

I wonder if anyone can advise on the problem I am experiencing.
All connected wireless devices have lost access to the internet.
Each device can find and connect to the wireless network but there is no data.
Ethernet works fine.

Any ideas?

Thanks

Re: Wireless stopped working

Posted: Tue May 17, 2016 9:21 am
by billion_fan
whittall1 wrote:Hi,

I wonder if anyone can advise on the problem I am experiencing.
All connected wireless devices have lost access to the internet.
Each device can find and connect to the wireless network but there is no data.
Ethernet works fine.

Any ideas?

Thanks
Do you have a BT IPTV connected up??

Are wireless devices able to login to the router??

Re: Wireless stopped working

Posted: Sat May 21, 2016 7:31 am
by whittall1
Hi No i dont have BT and yes the wireless devices can log in to the modem.
I am trying to do a firmware upgrade but I keep getting "Image uploading failed. The selected file contains an illegal image."

Re: Wireless stopped working

Posted: Sat May 21, 2016 2:40 pm
by 7800nUser
Which firmware version are you trying to upload? And make sure you do this over an ethernet wired connection, not wireless.