8900AX2400

[gagetman]

im having problems with the wi fi when watching bt tv wireless locks up only when when watching you view switch off you view box wireless returns on both 2.4 and 5 gigahertz mode

[billion_fan]

im having problems with the wi fi when watching bt tv wireless locks up only when when watching you view switch off you view box wireless returns on both 2.4 and 5 gigahertz mode

Did you isolate the port that your BT box is connected to as suggested on the previous thread??

See below
1. Set the IGMP Snooping Mode to 'Blocking Mode' (normal default settings)
2. Click on 'Interface Grouping'
3. Click on 'Add'
4. Under 'Available WAN Interfaces' move both WAN's to the left hand box so both WAN's should be listed 'Grouped WAN Interfaces'
5. Under 'Available LAN Interfaces' select the port your you view box is attached to, and move it to the left so it is listed under 'Grouped LAN Interfaces'
6. Enter a 'Group Name' eg 'IPTV'
7. Click on 'Apply'
8. Click on 'Configuration >> LAN'
9. Change the 'Group Name' to 'IPTV'
10. Change the 'IGMP Snooping Mode' to 'Standard Mode'
11. Click on 'Apply'
12. Restart your you view box

[billion_fan]

im having problems with the wi fi when watching bt tv wireless locks up only when when watching you view switch off you view box wireless returns on both 2.4 and 5 gigahertz mode

Did you isolate the port that your BT box is connected to as suggested on the previous thread??

See below
1. Set the IGMP Snooping Mode to 'Blocking Mode' (normal default settings)
2. Click on 'Interface Grouping'
3. Click on 'Add'
4. Under 'Available WAN Interfaces' move both WAN's to the left hand box so both WAN's should be listed 'Grouped WAN Interfaces'
5. Under 'Available LAN Interfaces' select the port your you view box is attached to, and move it to the left so it is listed under 'Grouped LAN Interfaces'
6. Enter a 'Group Name' eg 'IPTV'
7. Click on 'Apply'
8. Click on 'Configuration >> LAN'
9. Change the 'Group Name' to 'IPTV'
10. Change the 'IGMP Snooping Mode' to 'Standard Mode'
11. Click on 'Apply'
12. Restart your you view box

If you have setup the port isolation (as above), once done you might need to restart the 2400, and then test again,

[gagetman]

Thanks again Billion_fan when going over the the list again found I had not changed some settings anyway all ok now once again thank you