8800AXL R2 - Is my router rebooting?

Discussions for BiPAC 8800 series: 8800NL, 8800NLR2, 8800AXL, 8800AXLR2
evansnp
Posts: 162
Joined: Fri Feb 28, 2014 11:28 am

8800AXL R2 - Is my router rebooting?

Post by evansnp »

I'm starting to go mad now, as my previously stable connection, is dropping on a regular basis. I've done all of the tests that I'm cabable of i.e. quiet line, plug modem into master socket, but my line is still dropping regularly. I've been monitoring the logs, dumped to a syslog server, but there's nothing obvious in there. Today, it's happened again, but I noticed in the logs that the first entry after the line drop is 'Jan 1 00:00:17 syslog emerg Router started: BusyBox v1.17.2'. Does this imply that the router has rebooted, as it's restarting its bash shell, and the date is reset, which a line drop shouldn't cause?

Also noticed this, straight after the above log entry: Jan 1 00:00:17 kern err kernel: hub 1-0:1.0: over-current condition on port 2
billion_fan
Posts: 5398
Joined: Tue Jul 19, 2011 4:30 pm

Re: 8800AXL R2 - Is my router rebooting?

Post by billion_fan »

evansnp wrote: Mon Apr 02, 2018 6:25 pm I'm starting to go mad now, as my previously stable connection, is dropping on a regular basis. I've done all of the tests that I'm cabable of i.e. quiet line, plug modem into master socket, but my line is still dropping regularly. I've been monitoring the logs, dumped to a syslog server, but there's nothing obvious in there. Today, it's happened again, but I noticed in the logs that the first entry after the line drop is 'Jan 1 00:00:17 syslog emerg Router started: BusyBox v1.17.2'. Does this imply that the router has rebooted, as it's restarting its bash shell, and the date is reset, which a line drop shouldn't cause?

Also noticed this, straight after the above log entry: Jan 1 00:00:17 kern err kernel: hub 1-0:1.0: over-current condition on port 2
The reboot issues was resolved on firmware 2.52.d10

I will be releasing a newer test firmware for Grimmers, which has a new DMT code, maybe you can test it also (just want to make sure the firmware is stable before release)
billion_fan
Posts: 5398
Joined: Tue Jul 19, 2011 4:30 pm

Re: 8800AXL R2 - Is my router rebooting?

Post by billion_fan »

billion_fan wrote: Tue Apr 03, 2018 10:58 am
evansnp wrote: Mon Apr 02, 2018 6:25 pm I'm starting to go mad now, as my previously stable connection, is dropping on a regular basis. I've done all of the tests that I'm cabable of i.e. quiet line, plug modem into master socket, but my line is still dropping regularly. I've been monitoring the logs, dumped to a syslog server, but there's nothing obvious in there. Today, it's happened again, but I noticed in the logs that the first entry after the line drop is 'Jan 1 00:00:17 syslog emerg Router started: BusyBox v1.17.2'. Does this imply that the router has rebooted, as it's restarting its bash shell, and the date is reset, which a line drop shouldn't cause?

Also noticed this, straight after the above log entry: Jan 1 00:00:17 kern err kernel: hub 1-0:1.0: over-current condition on port 2
The reboot issues was resolved on firmware 2.52.d10

I will be releasing a newer test firmware for Grimmers, which has a new DMT code, maybe you can test it also (just want to make sure the firmware is stable before release)

Link to the test firmware can be found here

viewtopic.php?f=19&t=12885&start=30

Please note this is a test firmware, NOT FOR GENERAL USE
evansnp
Posts: 162
Joined: Fri Feb 28, 2014 11:28 am

Re: 8800AXL R2 - Is my router rebooting?

Post by evansnp »

Hi Billion_fan. I'll give it a try, as my line has just dropped again!
billion_fan
Posts: 5398
Joined: Tue Jul 19, 2011 4:30 pm

Re: 8800AXL R2 - Is my router rebooting?

Post by billion_fan »

evansnp wrote: Tue Apr 03, 2018 12:08 pm Hi Billion_fan. I'll give it a try, as my line has just dropped again!
Just a note this firmware was supposed to address the incorrect stats etc reported by Grimmers, it might not help with a PPP disconnections
evansnp
Posts: 162
Joined: Fri Feb 28, 2014 11:28 am

Re: 8800AXL R2 - Is my router rebooting?

Post by evansnp »

Understood. Just loaded the firmware ... I'll keep you informed.

PS: was I correct in assuming that the date doesn't get reset, just because the PPP connection drops, and that it's the fact that the modem has rebooted that causes this?
billion_fan
Posts: 5398
Joined: Tue Jul 19, 2011 4:30 pm

Re: 8800AXL R2 - Is my router rebooting?

Post by billion_fan »

evansnp wrote: Tue Apr 03, 2018 12:26 pm Understood. Just loaded the firmware ... I'll keep you informed.

PS: was I correct in assuming that the date doesn't get reset, just because the PPP connection drops, and that it's the fact that the modem has rebooted that causes this?
Yes the only time the date within the system log reverts is when the device is rebooted, and hasn't connected to the internet yet to obtain the correct time. (if you are on a older firmware then d10 then this might be expected)

You can also check the system up time on the status page for the most accurate uptime.
evansnp
Posts: 162
Joined: Fri Feb 28, 2014 11:28 am

Re: 8800AXL R2 - Is my router rebooting?

Post by evansnp »

There goes that theory! line just dropped again, this time no reboot, just this in the log:

Code: Select all

Apr  3 14:37:31 kern crit kernel: Line 0: xDSL link down
billion_fan
Posts: 5398
Joined: Tue Jul 19, 2011 4:30 pm

Re: 8800AXL R2 - Is my router rebooting?

Post by billion_fan »

evansnp wrote: Tue Apr 03, 2018 2:43 pm There goes that theory! line just dropped again, this time no reboot, just this in the log:

Code: Select all

Apr  3 14:37:31 kern crit kernel: Line 0: xDSL link down
So this time it was the DSL line dropping, you might need to get your ISP to check the line out as something does not sound right
evansnp
Posts: 162
Joined: Fri Feb 28, 2014 11:28 am

Re: 8800AXL R2 - Is my router rebooting?

Post by evansnp »

My thoughts exactly, but BT refused to perform any tests unless there was a BT modem on the end of the cable. Unfortunately, I've taken the plunge, so we'll see what happens.
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