Fibre All of a Sudden not working! DHCP Client in Progress..

[bathingape]

Hi - I was using my internet last night and noticed that it stopped working all of a sudden.

My setup is a Billion Bipac 7800N and BT Modem. 7800N is on 1.06h and has been working fine from the first day of fibre activation since 1st of Jan.

After rebooting both devices I noticed that the 7800N says "DHCP Client in progress".

Logging into the BT Modem shows the connection as being up.

Any ideas here? :/

[billion_fan]

Hi - I was using my internet last night and noticed that it stopped working all of a sudden.

My setup is a Billion Bipac 7800N and BT Modem. 7800N is on 1.06h and has been working fine from the first day of fibre activation since 1st of Jan.

After rebooting both devices I noticed that the 7800N says "DHCP Client in progress".

Logging into the BT Modem shows the connection as being up.

Any ideas here? :/

Have you tried connecting your PC to the open reach modem and see if you can dial in with PPPOE connection??

[bathingape]

I'm not 100% sure on how to go about doing that mate?

[billion_fan]

I'm not 100% sure on how to go about doing that mate?

Follow the attached link

http://windows.microsoft.com/en-gb/wind ... e-internet

[bathingape]

I'm not 100% sure on how to go about doing that mate?

Follow the attached link

http://windows.microsoft.com/en-gb/wind ... e-internet

thanks - will give this a try this evening after work.

what is this suggesting though mate?

[billion_fan]

I'm not 100% sure on how to go about doing that mate?

Follow the attached link

http://windows.microsoft.com/en-gb/wind ... e-internet

thanks - will give this a try this evening after work.

what is this suggesting though mate?

This test will verfiy if the open reach modem is having a issue of connecting to the internet ( it might show that it is syncing fine, but if it is unable to establish a internet connection is another matter, as we are taking the Billion router out of the equation it should help verify things)

[bathingape]

ahh cool that's fine, thanks again. Will report back tonight.